• Windows 11 Update Causing WIA Driver Issue?

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    • This topic has 2 replies, 1 voice, and was last updated 1 year ago by anonymous.



    When I was using Windows 10 Professional (64-bit); I occasionally “lost” access to my WIA driver after installing a Windows update.

    Re-installing the WIA driver did not solve the problem.

    I eventually discovered that the solution lies in stopping and re-starting the Windows WIA Service (ensuring it is set to “Automatic) and then rebooting the system.

    The issue reappears!!

    I have now upgraded to Windows 11 Professional and have experienced no issues at all.  However, after installing update KB4023057, the issue reappeared with an error message when attempting to access my Canon Scanner (see image above).

    The issue can, once again, be resolved as indicated above.

    Source (one of many):  https://www.thewindowsclub.com/fix-you-need-a-wia-driver-to-use-this-device-error-on-windows-11-10


    My Rig: AMD Ryzen 9 5900X 12-Core CPU; ASUS Cross Hair VIII Formula Mobo; Win 10 Pro (64 bit)-(UEFI-booted); 32GB RAM; 2TB Corsair Force Series MP600 2TB PCIe Gen 4.0 M.2 NVMe SSD. 1TB SAMSUNG 960 EVO M.2 NVME SSD; MSI GeForce RTX 3090 VENTUS 3X 24G OC; Microsoft 365 Home; Condusiv SSDKeeper Professional; Acronis TI 2021 Premium, VMWare Workstation 15 Player. HP 1TB USB SSD External Backup Drive). Dell G-Sync 144Hz Monitor.

    • This topic was modified 1 year, 4 months ago by petesmst. Reason: Added link to source
    • This topic was modified 1 year, 4 months ago by petesmst.
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    • #2406875

      I am having this exact same issue. Was working fine prior to November update. Epson WF-7720. Have thus far not found a fix

    • #2433198

      Try to open the WIA-service &  in the connection-tab use local system account in stead of the local service-account.

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