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  • Windows 7 Sept 2019 patches

    Home Forums AskWoody support Windows Windows 7 Windows 7 patches Windows 7 Sept 2019 patches


    • This topic has 6 replies, 3 voices, and was last updated 10 months ago.
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      • #1973594 Reply
        AskWoody Plus

        I have encountered an error when trying to install the KB4516065 patch on my Windows 7×64 PC.  The error was 800B0100 and the text said windows couldn’t find or use a file that was needed to proceed due to being incorrectly registered with windows. Didn’t say what file.  I rebooted and tried again.  All the other patches sucessfully installed when I installed them after an initial reboot.  I tried a second time and was still not able to install after a reboot again..  Any ideas on what is causing the trouble and what I must do to fix the issue.  Years ago I had encountered a similar issue but it was more clear what had to be done.  Too long ago to  remember.

        Any help greatly appreciated.  Up till now I have not had any real problems with updating this PC.  Yes, I have installed the windows update software update.  I have had no problems downloading the updates.

        Thanks,  RDLHP

      • #1973599 Reply
        Da Boss

        Do you have KB3133977 (2016Bitlocker patch). KB4474419 (SHA-2 coding update dated 9/9), and KB4490628 (SSU) installed on your computer?

      • #1975308 Reply

        Yes, they are all installed.

        KB3133977  installed 4-21-2016

        KB4474419 installed on 9-11-2019

        KB4490628 on 4-9-2019

        • #1975320 Reply
          Da Boss

          Run System File Checker.
          Open an elevated Command Prompt (right ckick on cmd.exe, run as Administrator)
          At the prompt, type “sfc /scannow” (without the quotes)
          Let me know the outcome.

      • #1978396 Reply

        Results of SFC:

        Microsoft Windows [Version 6.1.7601]
        Copyright (c) 2009 Microsoft Corporation. All rights reserved.

        C:\Windows\System32>sfc /scannow

        Beginning system scan. This process will take some time.

        Beginning verification phase of system scan.
        Verification 100% complete.

        Windows Resource Protection found corrupt files and successfully repaired
        them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
        example C:\Windows\Logs\CBS\CBS.log


      • #1979607 Reply

        Reran the SFC /scannow and the second scan confirmed no problems after the corrections performed by the first.  The KB4516065 update has disappeared from the queue and the October updates are now there.

        • #1979614 Reply
          Da Boss

          We basically skipped the September updates.
          Wait for the DEFCON number to be 3 or greater and Woody will give instructions for installing the Oct. updates.

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