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  • Windows Defender won’t complete scan in Windows 8.1

    Posted on DrBonzo Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 8.1 Windows Defender won’t complete scan in Windows 8.1

    Topic Resolution: Resolved
    • This topic has 4 replies, 2 voices, and was last updated 1 month ago.
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      • #2306176 Reply
        DrBonzo
        AskWoody Plus

        I just updated Windows Defender definitions to 1.325.1205.0 and find that neither quick nor full scans will complete. They stall out after 5 seconds for the quick scan and 22 seconds for the full scan. Also, the definition update to 1205 took about 10 minutes; usually an update is finished in less than a minute. And, 1209 is out as I write this but the update attempt stalls at searching. The same machine updated and scanned just fine about 12 hours ago.

        Anyone else seeing something like this? As I recall a very similar thing happened with Windows 7 , maybe a year ago (not too sure about the time frame

      • #2306178 Reply
        Paul T
        AskWoody MVP

        I’m on 1.325.1209 and quick scan is fine – not tried full.

        Is it stalling on the notification pop up? Mine won’t report completion until you dismiss the pop up.

        Have you run SFC and DISM recently?

        cheers, Paul

        1 user thanked author for this post.
        • #2306181 Reply
          DrBonzo
          AskWoody Plus

          Haven’t run either SFC or DISM.

          Not sure what you mean by “notification pop up”. It stalls with a green progress bar partially completed and elapsed time stuck at 5 seconds (or 22 for Full scan) I’m not doing anything differently than I always do.

      • #2306200 Reply
        Paul T
        AskWoody MVP

        I’d make sure Windows is clean and tidy with SFC/DISM, then troubleshoot Defender.

        Also run CHKDSK.

        cheers, Paul

        1 user thanked author for this post.
        • #2306203 Reply
          DrBonzo
          AskWoody Plus

          Well, everything seems to now be working as normal. I was able to update from 1.325.1205.0 to 1.325.1215.0 and the scans ran fine after that. I’ll run SFC, DISM, and CHKDSK later

          1 user thanked author for this post.
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    Reply To: Windows Defender won’t complete scan in Windows 8.1

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