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Windows Lose Text
Home › Forums › AskWoody support › Windows › Windows 10 › Windows 10 version 2004 – May 2020 Update › Windows Lose Text
Tagged: Windows Lose Text
- This topic has 12 replies, 3 voices, and was last updated 1 month, 1 week ago.
Viewing 9 reply threads-
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September 14, 2020 at 11:22 am #2296274
bsfinkel
AskWoody Lounger2004 was auto-installed on my Windows 10 Professional 64-bit system July 08. I have had two occurrences where text in some windows disappears – September 07 and September 13. I was playing Solitaire, and I saw that the timings at the bottom of the window were missing. This morning, when I was shutting down applications in order to reboot, a window appeared from the right-hand margin; that window had no text. Has anyone else seen this? I have been running Win 10 in production since June 30, so I cannot say that this is due to 2004 and not my previous 1909. I installed
KB4566782 2020-08 Cumulative Update for Windows 10 Version 2004 for x64-based Systems
KB4566782 2020-08 Cumulative Update for Windows 10 Version 2004 for x64-based Systems
on September 01, so maybe one of these two is the culprit.
1 user thanked author for this post.
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September 14, 2020 at 11:50 am #2296288
mn–
AskWoody LoungerThis morning, when I was shutting down applications in order to reboot, a window appeared from the right-hand margin; that window had no text. Has anyone else seen this?
Not very recently… but this has happened to me occasionally since at least 1992. So not by any means specific to Windows 10…
1 user thanked author for this post.
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September 14, 2020 at 2:05 pm #2296330
bsfinkel
AskWoody LoungerI had never seen the problem with my Windows 7 system, which I installed in May 2011. I have Windows 8.1 installed on a laptop that I “babysit” and maybe use twice a month. I have not seen this on 8.1, but my usage might not be enough for me to have experienced the problem.
1 user thanked author for this post.
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January 4, 2021 at 4:34 pm #2325429
bsfinkel
AskWoody LoungerI had the problem recur this weekend. On Saturday night I started a full Defender scan, and on Sunday morning I noticed that the Windows Security window did not have the results of the scan, EventVwr window had unreadable overlaid text, and a Solitaire window had no score/timing. I still have no idea what causes this. Of course, a reboot corrected the problem. I also have no idea how one gets diagnostics to identify the cause.
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January 4, 2021 at 10:43 pm #2325456
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January 11, 2021 at 4:31 pm #2330385
bsfinkel
AskWoody LoungerI had another occurrence this weekend. When I left the computer Saturday night I had just started a full Defender scan. When I returned to the computer Sunday morning I noticed that the Solitaire window had no text. But the Windows Security window in which I had run the scan did have text, so I knew when the scan had ended and the number of files scanned. The previous weekend this Windows Security had garbled text. I do not know if this tells me anything about whether the Defender scan is the cause.
Also, I have no idea what are the filename(s) of the drivers for my ASUS 6450 Graphics Card. Are these the files I see in the Device Manager under “Display Adapters” “AMD Radeon HD 7400 Series”? I do not like updating any driver if I do not know the names of the files that will be updated, so that I can make backup copies of the current driver files before the update.
IObit Driver Booster, which I have installed for its reports – I do not use for updating drivers, reports for AMD Radeon 7400 Series:
current: 15.201.1151.1008 11/4/2015
new: 15.201.2401.0 11/4/2015I am confused about the old and new versions available on the same date.
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January 11, 2021 at 6:02 pm #2330490
anonymous
GuestSorry I have some questions.
Did you try uninstalling the Windows update?
Did Windows install these video drivers? Windows can sometimes misidentify hardware and install the wrong drivers, Driver Booster could be also be wrong.
Do you have an Asus HD6450 card? The latest driver on ASUS’s site has a date of 2015/09/16 with a version of 15.201. (CPU-Z should be able to confirm.)
Go into Apps and Features and see what you have installed because the 6450 & 7400 series graphics cards are legacy products. AMD’s own drivers for those have not been updated since July 29, 2015
Driver packages have shared files, but core components for a series of cards are not usually cross compatible.
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January 12, 2021 at 10:49 am #2331569
anonymous
Guest-
January 12, 2021 at 11:24 am #2331623
bsfinkel
AskWoody Lounger-
January 12, 2021 at 1:43 pm #2331785
anonymous
GuestThis Windows update…
I installed KB4566782 2020-08 Cumulative Update for Windows 10 Version 2004 for x64-based Systems KB4566782 2020-08 Cumulative Update for Windows 10 Version 2004 for x64-based Systems on September 01, so maybe one of these two is the culprit.
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January 11, 2021 at 9:03 pm #2330722
bsfinkel
AskWoody LoungerI install this ASUS HD 6450 Graphics Card 03/11/2016 when I was running Windows 7. I did nothing special when I migrated to Windows 10 Professional 64-bit, so the drivers were installed when I installed Windows 10. I have no idea if they were updated via a Windows Update patch. GPU-Z shows what Driver Booster shows as current – 15.201.1151.1008 11/4/2015. The “latest driver” link points to
AMD_Driver_VGA_Win7-81-10_64bit_V15_201.zip
and I am not sure which of the two 15.201 drivers it contains. I assume that I unzip the file and then run the Setup application in the top-level directory to do the install. I looked at the properties of some of the files in the bin64 directory via Windows Explorer, but none had properties that contained a version. The Properties tab displayed different images that the Properties tab when I look at a normal file in any file system via Windows Explorer.
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January 12, 2021 at 2:31 am #2331060
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January 12, 2021 at 11:32 am #2331632
bsfinkel
AskWoody LoungerI clicked on the “Install” icon, and these were installed (without any prompts):
AMD Catalyst Install Manager 8.00.0916
AMD Display Driver 15.201.1001.0000
HDMI Audio Driver 10.0.0.01
AMD Catalyst Control Center 2015.0721.2136.37041
AMD Gaming Evolved App 2.11.000After the required reboot, Driver Booster still says for ASUS EAH6450 :
Current: 15.201.1001.0 07/21/2015
New: 15.201.1801.0 09/22/2015Per my posting above, my current was 15.201.1151.1008 11/04/2015, so this driver was replaced by an earlier version.
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January 13, 2021 at 3:25 am #2333770
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February 14, 2021 at 8:29 pm #2343626
bsfinkel
AskWoody LoungerA few weeks ago I did upgrade the ASUS 6450 driver(s) via Driver Booster. And this morning I saw that windows had no text. I usually run a full MSE scan on Saturday night/Sunday morning, and I see the missing text problem arise on Sunday morning after the full scan has completed. But there have been weeks where a full scan has not caused the problem. I assume that the graphics card driver is not at fault, but I have no idea what is the cause. And I can’t believe that a full MSE scan could cause it.
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February 14, 2021 at 11:49 pm #2343650
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February 28, 2021 at 10:19 am #2346780
bsfinkel
AskWoody LoungerI had another occurrence overnight, when I was running a full MSE scan. Every time this has happened, it has been after I have run a full MSE scan overnight. But there have been times when I have run a full MSE scan, and the windows text has remained intact. I have no idea why/how a full MSE scan would cause this problem.
I noticed that all I see in this forum thread is my initial posting; I do not see further postings. A gray bar near the top has, “This topic has 11 replies, 3 voices, and was last updated 1 week, 6 days ago
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