Windows Secrets Automatic Renewal – Remember to Cancel

Topic

New Reply

Having read the recent Issue 16.1 – 2019-01-14, it mentioned Windows Secrets users complaining about charges still occuring on their credit card for the defunct Windows Secrets.   I checked my Windows Secrets account, and to my horror I found that mine was set to renew soon.   I canceled the auto renewal for Windows Secrets.   Would it not be a good idea for Woody to advise users to check their Windows Secrets accounts for this?

2 users thanked author for this post.

Elly, woody

Reply | Quote

Replies

It’s in the lead article in this month’s newsletter.

I don’t know how prevalent this is, but it really toasts my goat.

To be clear…. you cancelled the auto-renewal with your credit card company, right? I don’t know of any way to cancel auto-renewal using the Windows Secrets site (which is basically shut down).

Reply | Quote

The windows secrets site was still active and showed that my windows secrets sub was set to auto renew. I cancelled the auto renew on the windows secrets site.

1 user thanked author for this post.

woody

Reply | Quote

YIKES!

I didn’t realize you could go in and change it.

I’m set up with an admin account, so I don’t see it. I’m guessing the sequence goes like this:

1. Log on with your Windows Secrets Newsletter email address

2. At the top, after Signed in, click your email address

3. At the top (?) under Subscription preferences, uncheck (?) Automatically renew

THANK YOU! If this works, it’ll save a lot of hassle for a lot of people!

Reply | Quote

Interesting message I just got on CustomerSupport@AskWoody.com:

I found the e-mail confirming my last renewal and at the bottom there is a link to change auto renewal setting. I clicked on the link it brought up my auto new information with a button to cancel the auto renewal. I clicked cancel and it gave me a message auto renewal has been canceled. If it doesn’t work it was worth a try.

That email confirmation would’ve been from Windows Secrets — not AskWoody…..

Reply | Quote

While you’re at it, check in case you didn’t get all your bonus materials for paid membership—all PDFs are downloadable at this time.

WS bonus books

Lugh.
~
Alienware Aurora R6; Win10 Home x64 1803; Office 365 x32
i7-7700; GeForce GTX 1060; 16GB DDR4 2400; 1TB SSD, 256GB SSD, 4TB HD

1 user thanked author for this post.

woody

Reply | Quote

Good point, and we’ll have them here, too.

Reply | Quote