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  • Windows updates error out

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Windows updates error out

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      • #2365451
        AskWoody Plus

        I have Windows 10 Home. The following updates error out and will not download. Error Code: 0x80070002.

        2021-03 20H2 x64 4023057

        2021-05 20H2 x64 5003173

        No problem with other updates.

      • #2365460
        AskWoody Plus

        I have about the same problem.  After a few hours of downloading/installing, the installer says it can’t finish and reverts back to the already installed version (1909).  I have tried several times and just can’t get updated.  What in the world could be causing the updates to not complete?


      • #2365469
        AskWoody MVP

        Check Time/date settings, if it’s wrong? likely an underpowered cmos battery
        (read – battery depleting, that needs replaced)

        Type: SFC /scannow in an elevated cmd prompt
        (run as administrator – right click cmd shortcut) – takes a while will inform of any errors and should correct them.

        Tried running the Windows Update troubleshooter?

        | Quality over Quantity |
      • #2365484
        AskWoody Plus

        Mine just error out after a minute or so. Running Windows 10 Home on a Dell XPS 13 laptop with power cord connected.

        No battery depleting in Time/Date Settings. No errors in running SFC /scannow as admin. Windows Update troubleshooter said it corrected some things and suggested trying the update again, but it errored out again.

        Any other suggestions?


      • #2365497
        AskWoody Plus

        When I have had error code: 0x80070002, I have always been able to resolve it by following the steps in the YouTube video  I have no connection with the video, and I know that these same steps are listed elsewhere  (I can’t remember where I originally found them), but by following these steps it should resolve the problem.

      • #2365503
        AskWoody Plus

        Download the free portable WUmgr.
        Run the tool and check for updates (from inside the tool).
        Hide updates you don’t want.
        Run check for updates again.
        Install updates (from inside the tool).

        Guide to Using WuMgr for Windows 10 Updates

      • #2365534
        AskWoody Plus

        Youtube video procedure didn’t work. WUmgr also errored out.

        • #2365545

          then it’s probably time to do an in-place upgrade repair install from a Win10 ISO/USB install media

          when all other methods fail, usually an in-place repair install fixes windows update problems – I use that as a last resort

      • #2366016
        AskWoody Plus

        Did the repair install and it seems to have worked. I have the latest update but I can no longer get the familiar Windows Update window where it allows postponing updates for X number of days.

      • #2366121
        AskWoody Plus

        As I mentioned, I did the repair install and have the updates listed. However, I can no longer bring up the Windows Update window that allows putting a hold on updates or selecting a future date to resume them. Listed-Updates-after-Repair-Install

        Is this no longer available or did the repair install somehow disallow it? When I do a search on Windows Update and click on it, my Settings screen comes up and at the top, a Windows Update notification with when the last check was made. Update-Note

        I’m wondering if the old Windows Update window is no longer being used. Does anyone have any idea what’s going on here?

        • #2366132

          Is your ID (account) a Standard User or an Administrator account?
          I don’t believe a Standard User account can do Windows Update.

      • #2366138
        AskWoody Plus

        My account is an Administrator account so that shouldn’t be the case here.

        Can everyone else with the latest Windows 10 upgrade bring up that Windows Update window?

        • #2366140

          No problem Win10 Pro v21H1 Build 19043.985 (see screenshot)

      • #2366156
        AskWoody Plus

        I was able to update to OS 2004 Home from 1909?  only by downloading an ISO copy of 2004, burn to disc, and then do a setup from that disc.  I had 2004 a couple times in the past but it kept messing up a game program so I reverted back to 1909.  I wonder if by doing that a couple times it messed up  a file or two.  At least I have 2004 now.

        Windows is so screwed up.  I now check for updates and it says I’m up to date….HUH?

        • #2366205
          AskWoody Plus

          Hi, you are aware that you can mount the ISO directly in Win10 and run the setup.exe from the mounted disc right? No need to burn it to disc.


      • #2366228
        AskWoody Plus

        I guess I didn’t know that. I was all set to do a fresh install from the disc but by clicking “setup” from the disc, that didn’t do a re-install.  As it turned out, it did at least update to 2004.  I’m still ticked that it effects my favorite game a bit.

        How do you mount the ISO from Windows?

        • #2366230

          ISO on your desktop.
          Right click on it and “Open with” File Explorer.
          It will appear (mount) as another drive letter, like a CD or USB stick does.
          Go to that drive and double click on “setup.exe”

      • #2366235
        AskWoody Plus

        Thanks, will try next time.

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