I’ve had a difficult evening. First, doing November updates Windows crashed (dump report below) on a driver for my brand new Steel Series APX 3 keyboard (my MSI laptop’s internal keyboard is also Steel Series) but, WU shows the driver did install OK and I updated the related software. Found that quality upgrades did not install, ran WU again, got through that.
Then I went back into WU. While most of my PC’s, including an antique VAIO, offered 22H2 (except a 20 year old HP), this year or so old MSI GE75 raider never has – and still doesn’t. I’ve cleared the download cache, restarted the WU service. sfc / scannow found nothing. WU troubleshooter found nothing (and it otherwise seems normal). Same with DISM.
Any suggestions greatly appreciated!
On Thu 12/8/2022 11:41:37 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ssps2.sys (ssps2+0x34B7)
Bugcheck code: 0x10D (0x7, 0x697EE08E0658, 0xFFFF96811F71F9A0, 0xFFFF9681201C4D00)
Error: WDF_VIOLATION
file path: C:\WINDOWS\system32\drivers\ssps2.sys
company: SteelSeries ApS
description: SteelSeries PS/2 Driver
Bug check description: This indicates that Kernel-Mode Driver Framework (KMDF) detected that Windows found an error in a framework-based driver.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ssps2.sys (SteelSeries PS/2 Driver, SteelSeries ApS).
Google query: ssps2.sys SteelSeries ApS WDF_VIOLATION
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