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  • Your device is at risk. . .

    Topic Resolution: Resolved

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      • #190685 Reply
        1349ok
        AskWoody Plus

        Can anyone please tell me how to remedy this issue. I’ve been sitting “at risk” since January, it downloads KBs and says it is waiting for restart, but does not respond. Running Home 1709 Build 16299.125 64 bit. Where to look, what to look for, what to do, how to do it. I’m not a novice, I’d say medium experience, so I think I can take it. Thanks in advance if anyone knows how to fix this.

        Kris

      • #191180 Reply
        Paul T
        AskWoody MVP

        I would run DISM to check for system corruption – after doing an image backup.

        Backup
        This can be done to an external disk with Aomei Backupper, EaseUS ToDo, Macrium Reflect etc  – all have free versions.

        DISM
        1. Open a Command Prompt as admin.
        2. Type: dism /online /cleanup-image /scanhealth

        Let us know how it goes.

        cheers, Paul

        1 user thanked author for this post.
      • #191661 Reply
        1349ok
        AskWoody Plus

        Thanks Paul for your response. I don’t have an external disk, but I did do an image about a year ago. It took 7 DVDs.

        Actually, I kept at it and the issue is fixed. I followed an old thread on the MS blog, a couple IS Admin types yelling at MS for not providing a fix for the “at risk” message. Way down in the thread a guy said “…this worked for me”, download/install the enormous full 737 MG version of KB4093112 dated April 07. So I did and it failed the install, but it gave me a new error message, 0x800870bc2. I put that into Google and found this on answers.microsoft.com atrisk. Whatever those commands are unstuck all the KBs that downloaded but failed since January. One after another they installed, the “at risk” message is gone, and things seem to be moving again. So far so good.

        Thanks again for giving me an option.

        Kris

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