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  • Buteo

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    • in reply to: Problem with opening Photoshop V22 from Win 10 2004 #2308383
      Buteo
      AskWoody Plus

      Thank you, Moonshine

      My problem was sorted yesterday when I finally got through to an Adobe empl0yee on Adobe chat system.  I was told that this is a known problem and Adobe engineers are working on it!

      I had uninstalled and re installed a few times so had lost my previous version ( v21.2.4) on the processes ( such as keeping or not keeping earlier versions )  So uninstall V22 and found earlier version on Adobe via Creative Cloud – installed this and all is now in order.  I intend to turn off automatic updates as the auto update installed V22 by updating v21.2.4.

      So for anyone else with this problem – remove v22 and roll back to v21.2.4

      Thanks again Moonshine – your link included this solution.

      Buteo

      in reply to: Problem with opening Photoshop V22 from Win 10 2004 #2307834
      Buteo
      AskWoody Plus

      My post missed out the error message which was:

      Error at loading of ippCV library.

      Your application is dynamically linked with Intel® IPP libraries version 2020.0.1 ( r0x35c5ec66)

      I hope this helps someone suggest a solution, I have added the full message as an attachment

      Buteo

       

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