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Hello Cybertooth,

Thanks so much for your help, I will follow up on this trail !

Genaker

1 user thanked author for this post.

Cybertooth

Hello Geekdom,

Thanks so much for today’s mail. This is exactly the kind of research I was going to make on the forum. You must have telepathic abilities : enjoy them !

Have an EXCELLENT day.

Genaker

Thanks for the tip ! I will look into that pretty soon, as I had not expected your kind of reply.

Excellent day to you

Genaker

1 user thanked author for this post.

Cybertooth

Hello Susan and all your team,

I fully admit that I’m not conversant in using wumgr as I’m not able to download the updates ( “authorization failed”  “access denied “etc…

Thus I raise the white flag and ask you how to uninstall this software ?

I tried through Windows without success. I have a 5-year old ASUS portable PC with Win 10, 64 bits) which was updated with standard MS Windows updates through the end of April.

I tried through CC Cleaner: the file is unknown

And trying to erase the file gets me a note like: Unable to uninstall this file is used in another application. Although I had gotten out of wumgr and erased its shortcut…

Many thanks for your help.

And thanks for all your work in this Newsletter which is a great help.

Courteously yours,

Genaker

Re: KB4551762

Many Thanks to PKCano for this very clear advice, especially since I have tried to install this update and got an error reply ( Erreur 0x800f0922 ) which gave me goose-skin…

Thanks for all your Help

Genaker