Replies

Hi nOads,

Tried your suggestion. Successful!!! Many many thanks!

hf

For those of you who are interested in the resolution of the problem, the answer is, “I am not sure”. It is very likely that IT was using an ethernet cable when they worked on the computer, as was suggested by R-Type. I mentioned it to them when I tried the 4th time to get the internet disconnection problem fixed. When I went to check in, the Microsoft account creation problem was resolved. But not the internet connection problem. BTW our (2) IT people are great. They love solving problems and both have a great sense of humor!

Hi b,

Thank you for your reply. What I would like to do is simply access Windows options the usual way–that is, click on the first screen that opens when you turn on the machine, which then leads to  to various menus. I would like to not have to log into Microsoft in order to do this. Currently it would appear to be unavoidable; I am prevented from getting to any other screen before I set up an account and give more personal information than I would like.

hjf

Thank you. I am embarrassed to say that I thought today was the 27th. Doh!

I am up to date on my updates. Appreciate the prompt reply and will keep the recommended site in mind in case of future problems.

Best Regards,

hjf

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Microfix

Update: I have to take a break now. Will let you all know how things progess. I am very hopeful! Sorry about spelling your name incorrectly, bbearren.

PaulK and PKCano: –winver worked!

Microsoft Windows 2004 (OS build 19041-508) copyright 2020

bbearran: I am on a different computer to post and reply. I will see about downloading  Macrium Reflect to a usb drive and uploading onto the Windows 10 computer.  I don’t know anything about imaging programs so I will use the one you suggest. Thanks!

Heather

(It would also be helpful if you can give us the specs on the computer (CPU. RAM, Graphics, drive size, etc)

Here are the specs on the computer: (BTW I am almost positive it was a Windows 7 computer with a changed-out OS).

Lenovo ThinkPad x201 Release Year 2010

CPU: 2.13 GHz
Processor: Intel i5
Ram: 4GB
HD: 500GB
Graphics Processing Type: Integrated/On-Board Graphics
GPU: Intel HD Graphics 4000

Not sure what  a drive size is. Happy to provide more info if needed.

Thank you,
Heather

 

to zaphyrus: Thank you for your thoughts. The updates I mentioned were installed before I bought the machine. I don’t know if there is a problem with them or not. I will leave them as they until I know more.

to bbearren: Thank you. In order to download an imaging program I think I would have to connect to the internet. I am afraid that my computer will continue to update as soon as I connect. Perhaps I will just have to do it anyway and take my chances. Is there any way to make a backup without having to connect to the internet? Even for a temporary backup?

to PKCano: Thank you too. I will just ignore OneDrive or turn it off.  I typed in winvir and unfortunately I am told that I must connect to the internet. I looked at system information, which says Windows 10 Pro copyright 2020 Microsoft Corporation. I just sent a message to the person I bought it from and perhaps he can figure out. Let me know if you have any other thoughts. I will also let you know if I hear anything from the person I bought it from.

Thank you again,

Heather

 

 

 

addendum: Thanks, Bob99, for your extensive reply. For now I plan to use the built-in Windows antivirus and Firewall. Later I may go to third party options, as I have done with Windows 7 (of course).

hjf

Update: Connected to web. Updated fine. Forget all the questions about how to update Defender Antivirus.

On to Windows Update. I note that AskWoody is currently at Defcon 4 and will be changing tomorrow. Would it be okay to just click on Windows Update? If I do that, is there a particular order for updating the various sections?  Below is the current status list:

Features:  version 2004 installed 5/27/2004.  (maybe skip this?)

Quality Updates (3)

2020-09 Cumulative .NET framework 3.5 and 4.8 Windows 10 Version 2004 for x64(KB457648) successfully installed 9/12/2020

2020-09 Cumulative Update for Windows 10 Version 2004 for x64 based Systems(KB4571756) successfully installed 9/12/2020

2020-06 Security Update for Adobe Flash Player for Windows 10 Version 2004 for x64 based Systems (KB4561600) Successfully installed on 9/12/2020

then 10  driver updates all done successfully on 9/12/2020

then 3 Defender updates which are listed here as 9/12 and 9/13 but over in security where I just updated, it has the current date

then Windows Malicious Software Removal Tool x64-v5.83 (KB890830) successfully installed on 9/12/2020

Any and all help appreciated. Thank you.

hjf

 

 

Update. When I tried Alex5723 suggestion for finding my OS version, I got a notice that not connected to the web. Doh! that is probably why things aren’t updating. So next I will learn now to connect to the web.

Thank you Microfix. I read the recommended entry here.Looks excellent and very thorough but a bit overwhelming, to be honest. So I will ask a simpler question. I clicked on Security and everything has a green check next to it. However, though it says up to date, the last update is 9/13/2020. I tried a manual update and then read: Security intelligence version 1.323.1086.0 Version created on 9/13/2020 4:45AM. SO I think this might be an outdated version.

The next line says last update 9/13/2020 10:28 AM. Thus, only a few hours after new (old) version.

Any thoughts as to how get the latest  Security intelligence version and then see if it is updating?

I know this is sounding very Group A at the moment, and I may just have to do that until I understand things better.

Thank you!

hff (found my username–been awhile since I’ve posted)

Very clear answers. Thank you!

update: was able to go back down to .net 4.7.2 using standalone files from Microsoft. Quite simple as it turned out. Problem resolved!

 

 

2 computers, windows 7 64bit Grp B

Jumped on the DEFCON 4 rating and did some significant updating. All has gone well. No doubt there are still things I should have done in the past but it feels good to be making progress.

Grateful to Woody, PKCano, and everyone here!

 

Windows 7 64bit Group B

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jburk07