[kc27]

mn– wrote:

I’d guess the Teams Free on desktop is only for those who have their own domain, or something?

I don’t think so. Try a different email address –  one that you haven’t used before (at least with Microsoft), and see if you are then able to use Teams. That is how I got it working.

[kc27]

One workaround that worked for me with the Teams desktop client was to log into Teams using a different email address. Basically set up a different account.

The original email address still does not work with Teams, so this is not exactly a solution to the problem. But using a different email address at least lets you use the software. If anyone else knows the cause and the fix for the “Someone has already set up Teams for your organization.” message, please share that information.

Here is an explanation I found on a Microsoft message board.  I have not tried contacting Microsoft as outlined in the answer provided by Christopher Hoard in that thread.

[kc27]

I

anonymous wrote:

Microsoft 365 or Teams free? Can you Manage Org?

Teams Free. I also have Microsoft Office Professional Plus 2016 installed on the PC, if that makes a difference.

I never get to the Manage Org screen. When I enter sign into Teams, this is the screen that appears.

Attachments:

You must be logged in to access attached files.

[kc27]

That sounds different than the issue I had. You probably have researched this to death already, but here is a link that might help.

https://support.microsoft.com/en-us/help/4345210/windows-10-troubleshoot-problems-signing-in

[kc27]

Karla – what problem are you trying to solve? Is it the same issue that I had in my original post where the computer was only booting to Safe Mode, and was asking for a password? If not, can you describe the problem?

 

[kc27]

I found out Safe Mode uses your password, not your PIN, and I did not remember my password. The solution below, using Windows 10 installation media, got my PC out of Safe Mode. Credit to Time Lady, who posted the fix in this thread at answers.microsoft.com

It is not spelled out, but  when the Windows 10 install media first loads, you will see a screen that lists Language, Time, and Keyboard. Click “Next” to get to the screen that has the “Repair your computer” link in the lower left corner.

Try booting your machine with Windows 10 installation media
At the Install screen, click on “Repair” on the lower left.
Then Troubleshoot.
Advanced.
Select Command Prompt and type in the following:
bcdedit /deletevalue {default} safeboot
If that gives an error, use:
bcdedit /deletevalue {current} safeboot

[kc27]

Thanks. I came across those, too. I did not realize the pin I use to log in to Windows is not the same as a password. I did log into my Windows account, and see the PC listed as one of my devices. However the Windows account password does not get me into the Windows PC. I will have to look at some of the other options.

[kc27]

In general a CPU from second generation I5 will be more than sufficient for your purpose.
I have a lot of those PC’s running with my clients and they all function well.

From fourth gen CPU onwards,  average CPU temps will be much lower. I would prefer this as a minimum.

hvgsel51 – Thanks for the above advice about selecting processors. I will keep that in mind the next time I am computer shopping.

MrJimPhelps – yes, in this case, we did end up with a new Acer desktop computer instead 0f the used HP.  I thought Acer was a lesser brand compared to Dell or HP. The Microcenter associate said that it was no longer the case, that Acer’s quality had improved once Acer purchased Gateway.

[kc27]

Thanks for all the suggestions. I was helping a non-technical family member select a PC to be used by them and their 90 year old mother It had to be a Windows PC for the sake of the 90 year old who is a Windows user and is not looking to migrate to a Chromebook.

The i5 was no longer in stock I found this PC as an alternative.

HP EliteDesk 800 G1
Intel Core i7 4770 3.4GHz Processor
16GB DDR3-1600 RAM
512GB SSD
Intel HD Graphics 4600
Windows 10 Pro
10/100/1000 LAN
$369.99

We ended up with this computer

Acer Aspire TC-865
Intel Core i5 9400 2.9GHz Processor
8GB DDR4-2666 RAM
512GB SSD
Intel UHD Graphics 630
Windows 10 Home
DVD-RW Drive
10/100/1000 LAN + WiFi 5 WLAN
$499.99

I was going to need to add a $20 wifi card to the HP desktop to make it meet our requirements. The salesperson suggested a new computer with new components and faster memory would be a better performer, and would nave  a 1-year warranty vs 90 day warranty for the HP. I thought Acer was lesser brand computer. The salesperson said that was no longer the case. I live several states away from the family member who is buying the computer, so maybe new is a better option for reliability and support.

I have typically had very good luck with used computers. I have three that are 7 to 10 years old, they work well and are reliable.  In this case, for a user who is not comfortable troubleshooting a computer, maybe new is better.

Thanks again

[Author]

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