[Susan BradleyAskWoody MVP]

How about making it easier to buy the extended support updates and not just code up a nag screen?

Susan Bradley Patch Lady

10 users thanked author for this post.

willygirl, SueW, Kranium, Microfix, woody, David F, Pim, OscarCP, Nibbled To Death By Ducks, Carl D

[Susan BradleyAskWoody MVP]

Remember there is a specific product key that we will be entering.  If someone puts in a “cracked” key, they can revoke that key.

 

Susan Bradley Patch Lady

2 users thanked author for this post.

WildBill, woody

[Susan BradleyAskWoody MVP]

They just posted the price list on 12/1.  Amy is investigating now.  If you have a CSP go back to them and ask.  I’m seeing $50 for one year for pro.

Susan Bradley Patch Lady

2 users thanked author for this post.

gborn, abbodi86

[Susan BradleyAskWoody MVP]

I was planning to upgrade.  The push to do so was not exactly appreciated 🙂

 

Susan Bradley Patch Lady

1 user thanked author for this post.

wavy

[Susan BradleyAskWoody MVP]

One of the reasons I don’t recommend overclocking.  Bios updates shouldn’t touch settings you have (operative being “shouldn’t”).   I had a situation with a Lenovo laptop where I HAD to get a bios update otherwise my bluetooth was not working.

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

It’s easy to say why didn’t they…. this is a bug that you only find if you use Access.  If you install it, Access still opens, everything LOOKs okay.  You have to have a functional database to get the bug.  IMHO patch quality has not changed in 19 years.  Seriously.  There will be bugs that you always will only see if you actually USE the program.  That takes a real database and real users.  Even when they had old fashioned testers I’d doubt they would have caught this bug either.

Look at me, I advised to install the IE zero day patch and it wasn’t until Monday morning when we actually used a line of business app that I realized how impactful it was to certain types of printing.

Susan Bradley Patch Lady

1 user thanked author for this post.

warrenrumak

[Susan BradleyAskWoody MVP]

I’ll double check with Amy but I think you need Software Assurance contract on server in order to purchase extended support.  I’ll double check.

Susan Bradley Patch Lady

3 users thanked author for this post.

wmelonman, fisher75, WildBill

[Susan BradleyAskWoody MVP]

As I understand it, these add a MAK/additional license ability hook.

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

As the patching person, I’d love to see log files and the thread on this.  As 1903 can do a lot of things but reinstalling an uninstalled version of Office is not one of them.  Chances are they didn’t fully uninstall the old software like they should have?

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

It’s def not sure by default.

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

If you are using Outlook’s personal email product, then you still want to add two factor and check out the authenticator app.  Even if email hosting is not included, where your email is located means you may (or may not) have a bullseye on you.  Outlook’s personal email platform and Office 365 email hosting are both big targets.

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

Actually no, it will ask if you want to restore the page and then you say no and it doesn’t.  Chrome does likewise.

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

Where is your email hosted?

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

I don’t use Microsoft update to update drivers.  I use the vendor tool.

In the Windows 10 patching era you have to put away those years and think new ways.  I know it’s hard, but I can point to so many issues where the root cause is not updating the hardware stuff.

Susan Bradley Patch Lady

[Susan BradleyAskWoody MVP]

On both my Lenovo and my HP’s at the office there is a utility tool that alerts me to drivers and firmware updates.  Both video card drivers and firmware/bios updates are needed for successful updating in the Windows 10 era.

Susan Bradley Patch Lady

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