• WSanniewr



    Viewing 15 replies - 16 through 30 (of 59 total)
    • I’ll try that later. I think I’m getting in over my head!

      I ran the Tool you referenced. It says “Validation Code: 0”. It shows part of the “product key” and what it shows is the same as the last part of the “CD key” on magic jelly bean. Magic jelly bean also says installed from “volume media”. I think I’m at a dead end and will just have to live with the notice on my screen that Windows is not genuine (b/c it’s “volume” license I guess). I already knew I could not get W 10 on this machine and that’s fine. I don’t want to keep bothering you helpful folks.

    • Run the MS Genuine Advantage Diagnostics Tool which will give you similar info, but for me, it still lists the partial generic key as well as the OEM one of which neither correspond to the COA sticker key.


      When you click on Copy, it produces a lot more info than what just appears in the screen window output, but you can paste into a Notepad doc and edit it before copy & pasting into the reply box if you want to post its output.

      It’s pretty much just the first “paragraph” that is relevant for the forum.

      If it is a Volume Licensing key then it would seem to be a bit more involved –


      I’ll try that later. I think I’m getting in over my head!

    • Interesting. That should be recognized in any version of Windows.

      Just to confirm, you are opening the Command Prompt located in the Accessories folder in the Start menu > All Programs…

      Yes, that’s what I used.

    • The command wasn’t recognized. Just tried copy and paste and it said the same thing. Thanks again.

    • It might be a volume license.


      I think you’re right! I tried the command prompt and it said that it’s not recognized. You’re all very kind to give me these tips. I’ll try Belarc tomorrow; have used it before on another machine. The magic jelly bean key I get is 25 characters, btw. Don’t know yet if that will help with anything. Will try more tomorrow. I’ll see what belarc tells me. Thank you all.

    • That depends upon whether Enterprise came pre-installed on the computer and if it is an OEM machine.

      MagicJellyBean will list an OEM generic key just as Belarc Advisor will and while being accepted, will render your install as an invalid key when you run activate windows from Start.

      If the machine is an OEM build and came with Enterprise then you would use the COA sticker key.

      Perhaps you can give us some more info on the pedigree of your machine.

      I’m quite sure the machine was upgraded to 7 before I bought it, not original, and there’s no sticker. I guess I can just live with that “not genuine” note on the screen if it doesn’t cause problems later. I’m totally happy with 7 now and will use it as long as possible. My laptop can upgrade to 10, but I won’t do that till all the problems are solved!

      That’s informative to know about the key from Magic Jelly Bean being generic, and Belarc too. Thank you for your time!

    • I can try that tomorrow, Sudo. I’m running out of time today and it’s sounds like I really need to take my time to do that process. BTW, I ran the “magic jelly bean” a while back, to get the key info. Is that the same info you’re talking about? Thank you

    • I guess I don’t know how to do that, Joe. Bought the computer used with this version of 7 installed, and have just updated it since then. I get the 7 updates, so I thought MS could see that it’s 7. Sorry, I told you I’m no expert! :rolleyes:

    • I don’t think there’s anything to activate, because MS wouldn’t have put W 10 on my computer. Is that what you mean, activate W 10? Thanks for the thought.

    • in reply to: Hirens Boot CD #1449630

      I’m glad to see the subject become current again, b/c I just read about this in the recent newsletter. This is a question from an intermediate user! I downloaded the file from the link in the newsletter, to a thumb drive. Will that work? The whole process is a little scary for me, not being a tech expert!

    • in reply to: Thunderbird small e-mail fonts #1350576

      Why not set a minimum font size in Tools –> Options –> Display –> Formatting –> Advanced?

      I always use this in Firefox and Thunderbird.

      Fantastic idea! I just did this with Chrome settings, not just email, since the font is too small on everything. Had to click on settings and search with the word “font”, because specific terms in settings for Chrome are harder to find than in FF. Will see how it goes; until now I have had to click on control and + to make every page easier to read – larger.
      Thank you!

    • in reply to: Automatic Updates failure #1333540

      Glad I checked this forum today! I had a gut feeling that I should do so, after getting the update notice (I usually go ahead and download them). If this is a common problem it sounds as though we should wait, which is what I recently read Susan saying in her patch article. She waits till the weekend after updates to download them, I believe she said. Then one can hope that the bugs are worked out.

    • in reply to: Port 111 problem #1328933

      So it seems Trustwave ran a port scan and found a response on port 111 from your router or firewall.

      The results, if they are correct, are worrying: they suggest that port 111 is available to the outside world. That is a very unusual situation and would normally require specific action to implement. From your comments, I think it safe to assume that you haven’t forwarded port 111 in your router.

      So what is left is either a badly configured router, a system that has no router firewall (old usb attached adsl modems fall into this category), or an erroneous result. If you have no router firewall, then it is possible port 111 may be exposed to the internet – which is what Trustwave apparently have found. Replacing an old usb attached modem with a modern router would resolve that.

      You can check for open ports on your router yourself using ShieldsUp.

      You can check for open ports on the PC using the command netstat -an in a command prompt window.

      I used the ShieldsUp tests, several of them, and passed them all fortunately. It’s a fascinating tool, thanks.

    • One way of trying to keep your personal info (reasonably) private when using Google is to delete the USER PROFILE and do away with Google+. Also ensure that you log out of your Google account as the info gathered is (supposedly) only gathered when you are logged into you account and a lot of folks never actually sign out. Another way is to start using another search engine. I have started using searchpage and this is based on Google.

      That’s the first thing I did after scrutinizing the new policy. There was nothing much in my gmail user profile anyway, but that’s a good place to start. Lots of good tips here from all of you, and I agree with another one – forget giving Google my phone number! 😡

    • Thank you both. It doesn’t sound like very good news, though. I don’t know why we can’t connect to the ‘net now, after I fooled around with CCleaner. I saw that site last night, BATcher, when I was desperately seeking answers. No, I don’t have the restore/install disc. Maybe we’ll have to wipe the drive and start over, or use another drive.

    Viewing 15 replies - 16 through 30 (of 59 total)