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I have actually found a work-around. All users H: drives are mapped to servernamevolusers, which then gives them access to their own directory, as well as these online ‘public’ directories. On several machines, however, the link was not working. The commonality between these machines seemed to be Office 2000.

I mapped another drive to P: using servernamevolusersadmin policies (the actual directory containing the document with the linked indexes). Well, it was no surprise that this mapping solved the problem. HOWEVER, when I look at how the drives actually map, it was curious that they both mapped as follows: servernamevolusers. The end result is that P: works and H: does not….

I thought I understood Novell mapping, but it continues to elude me….

The link was created in a Word document. It links to other Word Documents
Hyperlink bubble = the link that appears when you hover your cursor over the link

Out of three PCs not functioning, I actually got one to work by doing the following (although I’m not sure which actually corrected the problem):

1. Upgraded Novell Client to 3.3
2. Ran Detect & Repair in Word
3. RegSvr32 Hlinkprx.dll (based on a tech note I found which was semi-sort of related)
4. Noted that no Service Packs have been applied

Curiously through, I took these same steps on one of the other PCs and it did not resolve problem I did try loading up to SP2 on one, malfunctioning PC, but this also did not resolve.

I got it Mary! The DEFAULT user also had to be set to Contributor. Thanks for your help!!!!!

We’re almost there, Mary… I can feel it

This is the message generated in AOL when I try to mail the account. The Anonymous permissions have been set to Contributor (create items).

“The message could not be delivered because you do not have create permissions on this folder or it is only available to folder owners at this time”

I found Anonymous (in Outlook)! Will test and see if mail goes into intended account. Thanks!

I am familiar with basic Exchange administration, but you have been most helpful in teaching me some new skills!

I don’t have an “ANONYMOUS” account on Exchange. Should this have been a system-generated account? I have “GUEST” accounts.

Where do I check to see if the folder is mail-enabled? I’m checking Properties everywhere, but do not readily see this option.

One last snag. Set up the Public Folder as you recommended (all good ideas, thanks!), but when testing the ability of the account to receive mail, it fails. The SMTP address is correct and I have removed all traces of it from SUSIES mail account. The mail, however, when sent from an external source (i.e. AOL) ends up in the Administrator’s mailbox as undeliverable (indicating the addressee is unknown). The SMTP reflected in the reject message is, in fact, correct.

Did I miss something? Thankful for your expertise….

Perhaps this link might help:
hhtp://support.microsoft.com/support/kb/articles/q162/3/43.asp

Also, be sure that the message doesn’t have some sort of option set that would request that delivery not be immediate. This would also cause it to ‘sit’ in the Outbox until the desired delivery date is reached.