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  • Adobe license revoked … Hello, Updated Terms

    Posted on May 8th, 2020 at 15:21 Comment on the AskWoody Lounge

    Yesterday, while busy working in Adobe Acrobat Pro (as part of Creative Suite 6), I had an unwelcome pop-up appear while I was in a hurry, telling me that my license had been revoked, and that to continue working on the document that my client was waiting for, I had to re-enter the software’s license number.

    This isn’t a cloud product with a dreaded monthly fee, but one of those where I paid a pretty penny for the software in advance, and don’t owe the company to be able to use it after that purchase.

    Finding the license number slowed me down a little. Then when I entered it, I was advised that a log-in was required or I would be in demo mode for up to 7 days, when it would again fail. I had to waste more time searching out the log in details, and in that log-in process, I received a screen headed Updated Terms – accept or else. I was rushing, and flustered. You can imagine how much time I had to read screeds of legalese.

    Now, this isn’t the first time I’ve had an issue with Adobe needing to have the license number reinstalled to take me out of demo mode for a paid suite, usually at an equally inconvenient moment. But I did wonder if I was the only one getting a license revoked pop up now.

    A little searching led me to find:

    Adobe General Terms of Use

    Published March 16, 2020. Effective as of April 16, 2020. These Terms replace and supersede all prior versions.

    THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 14 (DISPUTE RESOLUTION) BELOW GOVERN THE RESOLUTION OF DISPUTES. PLEASE READ THEM CAREFULLY. IF YOU DO NOT AGREE WITH THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN THE TERMS, PLEASE DO NOT USE THE SERVICES OR SOFTWARE.

    Yes, I have been using the product since April 16th. So why now?! Have you seen this?

    If you’d like to read the new terms, you can find them here

  • October Third Party Program Updates

    Posted on November 1st, 2015 at 09:40 Comment on the AskWoody Lounge

    From Randy the Tech Professor:

    This month there are patches for Adobe Flash, Adobe Acrobat, Adobe Reader, Apple iTunes, Apple Safari, Google Chrome, Mozilla Firefox, and Oracle Java. Even though these are common third party updates, there is a larger than normal number of vulnerabilities being fixed. Adobe Flash and Adobe Reader should be patched immediately.

    I’m enjoying your Windows 10 for Dummies. Two or three times a week (with my clients) I’m running into the Windows 10 forced update conundrum. I have then turn off automatic updates and then manually uncheck Windows 10 when updates are offered.

    Sounds like a good solution to me. I assume you’re also pointing them to GWX Control Panel, which takes care of all the settings and hidings necessary to keep the Win10 update at bay.

    People seem to forget that they have until next July to get the free upgrade – and even then, I wouldn’t be surprised if Microsoft keeps the offer going.