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  • A note about newsletter subscriptions

    Posted on May 13th, 2019 at 09:36 woody Comment on the AskWoody Lounge

    If you’re an AskWoody Plus member — you can see the gold ribbon next to your picture – you should be receiving AskWoody Plus Newsletters in the mail on Monday morning (U.S. time). You’ll also get Alerts from time to time, as news breaks.

    Plus keeps this site going.

    If you’re a Plus member and you aren’t getting Newsletters, shoot me mail! CustomerSupport@AskWoody.com.

    There’s a bug in our subscription renewal system that may affect people who re-registered about the time their original subscriptions expired. I can manually check to see if you’re affected and, if so, get you back on track. Meanwhile, I’m trying to track down the bug.

    If you want to change your email address, it’s a two-step process (one of the joys of maintaining separate databases for the Lounge and for the Newsletters):

    To change your AskWoody email address — the one that’s used primarily for password change requests — log on, then click the My account link in the upper right. Choose Account details. Change your email address to whatever you like and click Save changes.

    To change the delivery address for newsletters — at the bottom of any newsletter or alert, you’ll see a line that says

    Update your email address or password

    Click on the link that says Update and you can change your newsletter delivery address there.

    Some day we’ll have all of this tied together. Some day.

    If you’re still using your email address to log on to AskWoody, you need to get that changed. Again, shoot me mail at CustomerSupport@AskWoody.com. I’ll get you a “proper” AskWoody acount and your Plus membership will continue unabated. Promise.