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  • Kaspersky blamed for blue screen kmode_exception_not_handled (classpnp.sys)

    Posted on December 6th, 2017 at 08:07 woody Comment on the AskWoody Lounge

    Günter Born has a new post (in German) that talks about reports of a Blue Screen for those running Kaspersky Antivirus KIS 2018 version (d). The BSOD appears sometimes when opening Firefox, sometimes when closing Firefox, and may appear at other times as well.

    Originally the BSOD seemed to be tied to the latest version of Firefox, 57.0.1, but subsequent posts dispute that.

    Poster Schulte on the Kasperky forum says:

    According to KL-Moscow the problem will be solved with the upcoming patch “E”.

    Which implies that Kaspersky KIS 2018 (e) will no longer trigger the BSOD.

    Later on the same forum, Schulte says “Moscow says they have enough data.” Implying that Kaspersky is aware of the problem and has figured out a fix.

    Anybody out there using KIS 2018 and Firefox?