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  • COVID-19: Protecting your customers

    Posted on May 11th, 2020 at 01:05 Tracey Capen Comment on the AskWoody Lounge

    SMALL BUSINESS COMPUTING

    By Amy Babinchak

    As an IT-services firm that often works directly with our clients, we’ve had to develop policies for safely returning to the field.

    Those policies aren’t just for our safety; they are also designed to give our clients the comfort and confidence needed to let us back into their offices. (This is a two-way street; we must be assured that the customer has plans for our safety, too.)

    This requirement isn’t unique to IT firms — every service business needs to establish post-pandemic plans for working with customers, face to face.

    Read the full story in AskWoody Plus Newsletter 17.18.0 (2020-05-11).

  • I’m closing off the COVID-19 forum

    Posted on April 9th, 2020 at 17:53 woody Comment on the AskWoody Lounge

    There’s been a whole lotta heat and precious little light on the COVID-19 forum of late.

    Ergo, I’m shutting it down. You’re welcome to view what’s there, but you won’t be able to post anything additional.

  • Five steps Microsoft should take RIGHT NOW to help us through the pandemic

    Posted on April 7th, 2020 at 10:39 woody Comment on the AskWoody Lounge

    Microsoft’s made plenty of bad decisions over the years, but right now ancient decisions geared to enhancing profitability should give way to clearer thinking about the computer community’s priorities.

    I have five steps that Microsoft can implement right now to keep our systems more stable and secure.

    Do you have any others?

    Details in Computerworld Woody on Windows.

  • Worldometer: US confirmed COVID-19 cases just went over 200,000

    Posted on April 1st, 2020 at 11:48 woody Comment on the AskWoody Lounge

    https://www.worldometers.info/coronavirus/#countries

  • Patch Lady – COVID-19: The challenges of working from home

    Posted on March 30th, 2020 at 07:03 woody Comment on the AskWoody Lounge

    ON SECURITY

    By Susan Bradley

    “Social distancing” — such a simple-sounding phrase. But it’s having a titanic impact on our social and economic fabric. By any measure, we’re now living in uncertain times.

    With so many folks being furloughed or laid off, consider yourself fortunate if you can work from home. For those who can, there’s a wealth of online information on remote computing. Here are some highlights for making the experience effective and safe.

    And for all of you with kids staying home, I’ve included some information on home-learning resources.

    Read the full story in AskWoody Plus Newsletter 17.12.0 (2020-03-30).

  • Mingis: Tech pitches in to fight COVID-19

    Posted on March 27th, 2020 at 12:30 woody Comment on the AskWoody Lounge

    Some refreshing news about our industry.

    As IT pros around the world go all-out to support a workforce that’s suddenly fully remote, many technology workers and companies are also joining efforts to alleviate the COVID-19 crisis in various ways, including developing products to combat the virus, tracking and predicting its spread, and protecting hospitals from cyberattacks.

    Pitch in and help!

  • COVID-19: The challenges of working from home

    Posted on March 26th, 2020 at 14:20 Tracey Capen Comment on the AskWoody Lounge

    Note: Here’s Patch Lady Susan Bradley’s comprehensive guide to working from home, from an Enterprise point of view. This story will appear in the March 30 AskWoody Plus Newsletter. But given the timely value of the information, we’re posting it early.


    On Security

    Susan Bradley

    By Susan Bradley

    “Social distancing” — such a simple-sounding phrase. But it’s having a titanic impact on our social and economic fabric. By any measure, we’re now living in uncertain times.

    With so many folks being furloughed or laid off, consider yourself fortunate if you can work from home. For those who can, there’s a wealth of online information on remote computing. Here are some highlights for making the experience effective and safe.

    And for all of you with kids staying home, I’ve included some information on home-learning resources.

    Read the full story here.

  • New forum for COVID-19

    Posted on March 6th, 2020 at 08:50 woody Comment on the AskWoody Lounge

    I’ve posted several times about the novel coronavirus – once on a purely personal level. I should know better than that. Sorry.

    I’ve been thinking about it a lot, and can’t recall any single, recent exogenous event (as in outside the tech sphere) that’s had a greater impact on our day-to-day lives. It’s doubly vexing because we not only have the obvious impact of the spreading infection — Microsoft and many other companies are basically shut down, fer heaven’s sake — but also because we have the tools at hand to help people keep going, even if they can’t drop by the water cooler to catch up on the latest gossip.

    I’m also painfully aware of the many problems that surround COVID-19, the way governments and individuals have mishandled things, the way coverage in the media falls far short, the lack of information, both intentional and unintentional.

    I have a bit of extraterrestrial skin in this game. I’ve been an advocate of telecommuting (er, working from home) for a long time. Co-wrote a book about it, back when dinosaurs ruled the earth. Much has changed. Surprisingly, much hasn’t. I continue to believe that telecommuting is the way of the future — and probably will be for a millennium or two.

    As I said earlier this week, I’m no epidemiologist, and you aren’t either. But I was surprised to find that one of the folks here at AskWoody Central does have a great deal of experience with communicable diseases — and knows a whole lot more about the nuts-and-bolts of infections than I ever will.

    All of which has led me to create a forum specifically for discussions about COVID-19. You’re most welcome to drop by and add your observations, questions, and insight. It’s an “Outside the box” forum, so the usual posting rules have been relaxed a bit. Still, I’d like to ask that you keep the political noise to a minimum.