Newsletter Archives

  • Locked out of your refurbished computer?


    Susan Bradley

    By Susan Bradley

    Corporate “leftovers” may impact your new computer.

    All of us want to purchase a good deal. Often I will look for refurbished computers, many of them systems coming off corporate leases, because they are an excellent value. Many times, they are less than three years old and support Windows 11. Some even come with Windows 11.

    Most of these systems have been reset to factory defaults, so the configuration process is basically the same OOBE you would get with a new PC. You start the boot process, set it up with either a Microsoft account or a local account with the email trick, and off you go. You’re happy: you have a well-built computer that is cheaper than anything you’d purchase elsewhere.

    Read the full story in our Plus Newsletter (20.39.0, 2023-09-25).

  • Firmware and drivers


    Susan Bradley

    By Susan Bradley

    Why are drivers and firmware so important?

    Once upon a time, you would set up a computer and any display adapter driver or firmware would be automatically installed to match the hardware. More than likely, you would not install new drivers for a long, long time.

    But now with both Windows 10 and 11, I annually review drivers and firmware as the Windows feature releases come out. I go through certain steps and processes to rule out issues that might have been triggered by out-of-date drivers, especially if I’ve encountered side effects that I can’t otherwise explain.

    Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).