Newsletter Archives
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Inside the overpacked Microsoft 365 app
ISSUE 20.14 • 2023-04-03 MICROSOFT 365
By Peter Deegan
The Microsoft 365 app — formerly known as the Office 365 app — is what I call the Office “all-in-one” app.
It’s available for Apple (iPhone/iPad) and Android devices and combines the Word, Excel, and PowerPoint mobile apps into a single app — with elements of OneDrive, the Lens app, and many other Microsoft features thrown in for good measure. Anyone can use the app, though there are some extras for Microsoft 365 customers.
Because the “all-new” Microsoft 365 mobile app is being pushed heavily, let’s take a closer look.
Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).
This story also appears in our public Newsletter. -
Ten top forum topics — Newsletter and blog
FROM THE FORUMS
As you all know, a forum topic is associated with every post on our blog (the site’s home page) and every article published in our newsletter.
Almost every one of those topics generates some interest, so almost all have at least a few replies from the readership. The replies may be compliments on our articles, complaints about what we have written, disagreement with our conclusions, corrections of errors, further information about the topic, or in-depth commentary about specific points.
Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).
This story also appears in our public Newsletter. -
How to get the most out of Google Bard and Bing Chat
PUBLIC DEFENDER
By Brian Livingston
Whether you like it or not, generative artificial intelligence — gen AI — is making its way into Google’s search engine, Gmail, and Docs. Its Redmond competitor is building OpenAI’s GPT-4 into Microsoft 365, Outlook, Word, Excel, PowerPoint, and more.
Other tech companies don’t want to go down the tubes like buggy whips, slide rules, and Silicon Valley Bank. So they’re all racing against the two software giants to bolt gen AI into their apps and gadgets. Who knows, you might get AI-driven responses from holographic humanoids in Facebook’s failed virtual metaverse.
Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).
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Large or small? Old or new? Borrowed and blue?
HARDWARE
By Ben Myers
Decade-long trends in computer hardware make for more expansive and perplexing choices.
So you need to buy another computer, or two, or more? What do you buy — large or small, mainstream brand, traditional or custom, new or used?
Running a cradle-to-grave computer business including the repair and resale of gently used computers, I originally expected to portray the various tradeoffs between buying new and buying used computers. Then I realized that the trends that have swept over the computer industry in the past decade can, and do, have great influence over what to buy. Trends first, new vs. used later.
Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).
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Firmware and drivers
PATCH WATCH
By Susan Bradley
Why are drivers and firmware so important?
Once upon a time, you would set up a computer and any display adapter driver or firmware would be automatically installed to match the hardware. More than likely, you would not install new drivers for a long, long time.
But now with both Windows 10 and 11, I annually review drivers and firmware as the Windows feature releases come out. I go through certain steps and processes to rule out issues that might have been triggered by out-of-date drivers, especially if I’ve encountered side effects that I can’t otherwise explain.
Read the full story in our Plus Newsletter (20.14.0, 2023-04-03).
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You’re fired if you don’t know how to use GPT-4
ISSUE 20.13 • 2023-03-27 PUBLIC DEFENDER
By Brian Livingston
Mainstream media outlets are ablaze with news about GPT-4, OpenAI’s enormously powerful artificial-intelligence engine that will soon be shoehorned into every nook and cranny of Microsoft 365. Suddenly, knowing how to “prompt” (program) a generative AI app has become an essential requirement for your job or your life. God help us.
We’ve all been instantly transported into the 25th-century world of Star Trek’s Jean-Luc Picard. You may think we’re still in the year 2023. But now — by entering just a few words — you can propel your personal starship through the galaxy at Warp 9. Or you can remain stuck in place and be assimilated by the Borg. Resistance is futile.
Read the full story in our Plus Newsletter (20.13.0, 2023-03-27).
This story also appears in our public Newsletter. -
Microsoft 365 Copilot announced
MICROSOFT NEWS
By Will Fastie
Another shoe has dropped in Microsoft’s quest to build generative AI into just about everything.
On March 16, Microsoft announced a new feature named Copilot, which will be provided with Microsoft 365 accounts. Copilot uses generative artificial intelligence, a large language model (LLM), and the Microsoft Graph to provide services based on natural language prompts. Examples of such prompting are evident in the controversial BingAI, but Microsoft emphasized its commitment to “responsible AI” for Copilot.
Read the full story in our Plus Newsletter (20.13.0, 2023-03-27).
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What’s wrong with OneNote — and what you can fix
ONENOTE
By Mary Branscombe
OneNote is one of my favorite applications — but one that frustrates me far too often.
It’s not me or you — it’s OneNote. Here’s a quick rundown of the annoying things that are just too hard (or downright impossible) to use, and some tips about how you can make those annoyances less so.
Read the full story in our Plus Newsletter (20.13.0, 2023-03-27).
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Temp_Cleaner GUI — Just what I was looking for
FREEWARE SPOTLIGHT
By Deanna McElveen
When I go looking for a piece of free software for a particular need, I usually have a checklist in my mind.
In this case, I was looking for a program that we could put on customers’ computers after a tune-up to help them in two ways. First is having a way to keep things cleaned out. Second is discouraging the client from downloading bundleware contained in other cleanup programs.
Read the full story in our Plus Newsletter (20.13.0, 2023-03-27).
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Who controls our tech?
ON SECURITY
By Susan Bradley
The other day I spotted a USA Today article by Kim Komando about how to ensure Chinese tech wasn’t spying on you.
She wrote: “Know that there are plenty of allegations that the companies below have government ties, but it’s up for debate how much the Chinese government is genuinely involved in operations. I’m sharing this to help you make more informed decisions on what you purchase and use daily.”
I think her view is far too simplistic.
Read the full story in our Plus Newsletter (20.13.0, 2023-03-27).
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Making Windows 11 on Arm less obnoxious
ISSUE 20.12 • 2023-03-20 WINDOWS 11
By Mary Branscombe
If you’re running Windows on Arm, you really want to be running Windows 11 rather than Windows 10.
Not only is it the only way to get Windows 11–specific features such as running Android apps or tabs in Notepad, but — crucially for Arm devices — it’s the only way to get 64-bit emulation or the native ARM64 .NET Framework. 64-bit emulation was previewed in an Insider build of Win10, but it shipped only in Win11.
If you want to run apps such as the most recent version of Photoshop or Signal on your Arm PC, you need Windows 11 to do it. That’s annoying if you find the new Windows 11 user interface as frustrating as I do.
Read the full story in our Plus Newsletter (20.12.0, 2023-03-20).
This story also appears in our public Newsletter. -
The forums, and networking
FROM THE FORUMS
Last week, Will wrote a “From the forums” note titled How to participate in the forums. The response to that note was greater than expected, as you can see if you visit its associated forum topic.
Your reaction in the forums has already spurred us to make a change.
Will’s article about his encounter with Verizon also resulted in heavy forum activity. The comments were interesting and instructive.
Read the full story in our Plus Newsletter (20.12.0, 2023-03-20).
This story also appears in our public Newsletter.