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  • Patch lady – pet peeves about icons

    Posted on July 10th, 2020 at 23:00 Susan Bradley Comment on the AskWoody Lounge

    For my business needs I have to have Adobe acrobat.  It’s demanded by some of our business applications.

    So when I notice tonight that the icon in my system tray of Adobe’s creative cloud (part of the software subscription suite) changed to a very annoying color, needless to say it’s another time that I ask… so whom did they get feedback from?

    So what annoys you about icons?

  • Patch lady – don’t forget I need your feedback!

    Posted on July 10th, 2020 at 14:52 Susan Bradley Comment on the AskWoody Lounge

    Consumer Patching Survey

    Business Patching Survey

    Don’t forget – I need your feedback on windows and office updating.  I’ll be closing it down after next week and tallying up the survey responses but it’s not too late to tell me (and Microsoft) what you think!

  • Patch Lady – hiding the GUI controls from us

    Posted on June 25th, 2020 at 11:05 Susan Bradley Comment on the AskWoody Lounge

    So as I read that last night I had to go fire up a 2004 to confirm.  Now as I see it what’s going on is in the GUI of a Windows 10 2004 you no longer see all the knobs to turn to defer all the stuff we recommend that you defer.  But to be honest I’ve seen where Microsoft has “made the GUI less complicated” in the last few feature releases and I can no longer depends on the advanced windows update settings of Windows 10 to best control the operating system.  I’m not convinced this is exactly “new” just something we’ve suspected for the last few feature releases where Microsoft decided to hide these settings in the GUI.

    As I see it, the local group policy editor on a Windows 10 Pro version still allows me to choose a deferral of 365 days.  That’s not the greatest solution to gaining control over your computer, but at least it means we are not without options.

    The 2004 feature release is still “offered” not shoved to me.

    Now then (and pardon the rant) what is more confusing is the fact that I have forgotten more about patching cadence than I can remember these days.

    We have gone from Current branch, current branch for business, Semi annual channel, semi annual targeted, oh now we changing our names to align the patching names to Office 365, oh now we are changing the name of Office 365, oh now we are changing the rings to channels, or is it channels to rings?  I can’t keep up… Oh we are supporting it for 12 months, no 18 months, no we’re doing 30 months for enterprise.

    Get the point that I’m exhausted with the constant churn in naming, servicing and moving things around …meanwhile Enterprises are running versions that I consider to no longer be appropriate because they too can’t keep up with the churn.

    The one thing I do wish that the Windows Health dashboard would do would be to put some estimate of impact.  Yesterday Woody posted about a new bug that causes spontaneous reboots.  But here’s the thing… it’s listed in the 1909 health dashboard as being triggered LAST month not THIS month so it’s not a June bug, it’s a May one.  I haven’t seen widespread reports of this in EITHER May or June.  I wish they would give some hint as to the magnitude of the issue.  I don’t think you and I will see this issue.

    • Keep up to date on bios and video card drivers.
    • Don’t use multiple antivirus software on your PC – in fact I recommend you stay with Defender.
    • Don’t use gaming hacks to get around licensing.
    • Don’t install ancient software that includes ancient drivers on Windows 10.

    Do those steps and you’ll probably sail through Patch Tuesday with zero issues.

    As of 1903 there is a new “target version option” in the local group policy editor and I think I’ll need to expand our “best practices” and start recommending THAT setting.  Hang loose a detailed discussion of these buried local group policy settings is in the works and will be in the AskWoody newsletter.  Stay tuned, I’ll let you know when (it won’t be this weekend though)

  • Patch Lady – issue with Outlook

    Posted on June 20th, 2020 at 14:39 Susan Bradley Comment on the AskWoody Lounge

    To those of you in the Ask woody forums that have been hitting this (see this and this ) read on..

    A bug in the June updates is causing “Something is wrong with one of your data files and Outlook needs to close” as noted in

    To workaround the issue, follow that post:

    Right Click the Windows Start button, and then choose Run.

    In the Open box, type regedit, and then select OK.

    In the left pane, expand Computer and then expand HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\PST

    Under the PST key delete the registry keys below and then restart Outlook:

    “LastCorruptStore”=”C:\\Users\\user.REDMOND\\AppData\\Local\\Microsoft\\Outlook\\look for your email address here


    If that’s too much for you Diane Poremsky has an automatic registry fix download here.

    This appears to be impacting those mostly with PST files.

    Thanks to PK Cano for pointing me to those threads and to Diane Poremsky of

    <and ugh>

  • Patch Lady – printer issue fixed but manual download

    Posted on June 16th, 2020 at 14:12 Susan Bradley Comment on the AskWoody Lounge

    Microsoft has released for some – but not all at this time – a manual fix for the printing issue.

    For instructions on how to install this update for your operating system, see the KB for your OS listed below, all of which were released June 16, 2020:
    ·        Windows 10, version 1909 (KB4567512)
    ·        Windows 10, version 1903 (KB4567512)
    ·        Windows 10, version 1809 (KB4567513)
    ·        Windows 10, version 1803 (KB4567514)
    Note Other affected versions of Windows will have updates released in the coming days.
    Note that it’s not out on MU or WSUS but is a manual download from the Catalog site.
  • Patch Lady – we feel your pain

    Posted on June 11th, 2020 at 18:03 Susan Bradley Comment on the AskWoody Lounge

    I remember seeing this video YEARS ago and thought many of you might enjoy it….  This was (I believe) done by Microsoft Europe back in the Windows XP days.  Yes it’s a joke but there’s a slight evil part of me that would love to have this ability … just a little bit


  • Patch Lady – printing issues with PCL 5 drivers

    Posted on June 11th, 2020 at 17:53 Susan Bradley Comment on the AskWoody Lounge

    Just a heads up – saw this a bit last month and now seeing it reported quite a bit.  KB4560960 is causing printing issues with PCL 5 drivers and PCL 6 type 3.

    Given that I can see telemetry in my event logs, I know that Microsoft is seeing this issue.

    2020-06 Rollup (kb4560960) and Printing from msp


    As a workaround you can update to PCL 6 type 4 drivers (yes I know that’s a pain to do).  But bottom line heads up there are issues with Windows 10 June printing.

    Details in Computerworld Woody on Windows.

  • Patch Lady – late to the microcode party

    Posted on June 5th, 2020 at 22:53 Susan Bradley Comment on the AskWoody Lounge

    This occurred the other day on my Lenovo Laptop that I was seeing why I wasn’t getting 2004.  So I kicked a “seeking”… you know where you make it check for updates.  And it offered up to me

    with the slightly confusing title of 2020-01 Update for Windows 10 Version 1909 for X64 based Systems (KB4497165).  So it appears to me that this only gets on machines that “seek”. If you never seek it never gets pushed.  Does that sound about right to everyone who has already seen this for months?

    I received the same experience tonight on another computer.  Once again I was seeking to see if I’d get 2004 and sure enough this January patch is offered up and installed.

    As someone joked … apparently it’s like the USA tax refunds – they are VERY much delayed by the lack of IRS employees able to work from home.