Newsletter Archives

  • Dymo declines


    Will Fastie

    By Will Fastie

    One of my favorite brands is headed for extinction.

    I don’t think I’ve ever been as dismayed with a Christmas gift as I was a year ago. I just didn’t know it at the time. My wife gave me the gift because I asked for it, but even my reason for wanting it was askew.

    The gift? A Dymo LabelWriter 550 Turbo. Faster than a speeding bullet. Able to leap buildings in a single bound. And, designed to disappoint.

    Read the full story in our Plus Newsletter (20.02.0, 2023-01-09).

  • Microsoft says it’s improving patch quality for a complex ecosystem

    Michael Fortin just posted this on the Windows blog:

    While our measurements of quality show improving trends on aggregate for each successive Windows 10 release, if a single customer experiences an issue with any of our updates, we take it seriously… Windows 10 marked a change in how we develop, deliver and update Windows: What we call “Windows as a Service.” We shifted the responsibility for base functional testing to our development teams in order to deliver higher quality code from the start. We also changed the focus of the teams that still report to me who are responsible for end-to-end validation, and added a fundamentally new capability to our approach to quality: the use of data and feedback to better understand and intensely focus on the experiences our customers were having with our products across the spectrum of real-world hardware and software combinations. This combination of testing, engagement programs, feedback, telemetry, real-life insight across complex environments and close partner engagement proved to be a powerful approach that enabled us to focus our feature innovation and monthly updates to deliver improved quality.

    Your opinion may vary, of course.