Newsletter Archives
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My day on jury duty
ON SECURITY
By Susan Bradley
The last time I was called upon to perform my fundamental American civic duty was years ago. It hasn’t changed much, except for technology.
There were bar codes, large displays that broadcast PowerPoint slides, and a YouTube video that explained jury service. That video went so far as to explain who sat where in the courtroom. (I thought that was obvious, but apparently I have watched way too many Perry Mason episodes.)
Read the full story in our Plus Newsletter (20.31.0, 2023-07-31).
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My encounter with Verizon
INTERNET
By Will Fastie
I had two support encounters of note in the past 60 days, but the one with Verizon is worth noting.
Second by second, it seems the systems we use are getting more complex. That’s natural evolution and, for the most part, to be embraced.
But the complexity of our systems in conjunction with the Internet to which we all connect also continues to rise. Even those who consider themselves experts will need help.
Here are my two support stories.
Read the full story in our Plus Newsletter (20.11.0, 2023-03-13).