Newsletter Archives

  • What to do when OneNote won’t sync

    ONENOTE

    Mary Branscombe

    By Mary Branscombe

    The Windows desktop OneNote app has tools to help you understand and troubleshoot sync issues, but don’t rush into anything.

    The beauty of OneNote is that when you drop information into it, you have it at your fingertips on every device you use without the effort of copying files back and forth. That’s great until the sync system that makes that happen hits a snag and your notes stop showing up everywhere.

    There are some common problems that you may run into with OneNote and fixing them is often simpler than the cryptic error messages would suggest, especially once you understand how sync works.

    Read the full story in our Plus Newsletter (19.38.0, 2022-09-19).

  • Where to store your OneNote notebooks

    newsletter banner

    ISSUE 19.34 • 2022-08-22

    ONENOTE

    Mary Branscombe

    By Mary Branscombe

    OneNote is meant to be one place for all your notes, but even though it’s great to have one location to look at all your notes, you might want to have a bit more control about where those notes are actually stored.

    For many users, it might seem as if you didn’t have a choice: unless you’re using the Windows desktop version of OneNote and you paid for a license, your notebooks must be stored in OneDrive. That’s what allows them to sync onto any device you use — PC, Mac, iPhone, Android, or anything with a suitable Web browser.

    But even though your notebooks must be stored in OneDrive, they don’t need to be stored in the same OneDrive account you use for other things on that device. You can even open notebooks that are stored in someone else’s account, if they share them with you.

    Read the full story in our Plus Newsletter (19.34.0, 2022-08-22).
    This story also appears in our public Newsletter.