2020-07-06 14:02:58, Info LogSession: Starting a new log session at [C:\$SysReset\Logs] 2020-07-06 14:02:58, Info Registry: Loading SOFTWARE hive from offline OS C:\Windows 2020-07-06 14:02:58, Info Registry: Loading offline registry hive from [C:\Windows\System32\config\SOFTWARE] 2020-07-06 14:02:58, Info Registry: No more open handles to [C:\Windows\System32\config\SOFTWARE], closing hive ... 2020-07-06 14:02:58, Info ResetCreateSession: Succeeded 2020-07-06 14:02:58, Info ResetGetTelemetrySessionID: [{17306572-9948-4518-9F47-7CEC20D0C93B}] 2020-07-06 14:02:58, Info OfflineUI: Launched with -BasicReset flag 2020-07-06 14:02:58, Info OfflineUI: Starting refresh 2020-07-06 14:02:58, Info OfflineUI: Refresh: Preparing reset session 2020-07-06 14:02:58, Info OfflineUI: Refresh: Validate Reset disable flag 2020-07-06 14:02:58, Info Session: Checking main OS for a test ID 2020-07-06 14:02:58, Info Telemetry: Checking [C:] for a test ID 2020-07-06 14:02:58, Info Registry: Loading SOFTWARE hive from offline OS C:\Windows 2020-07-06 14:02:58, Info Registry: Loading offline registry hive from [C:\Windows\System32\config\SOFTWARE] 2020-07-06 14:02:59, Info Telemetry: No test ID present 2020-07-06 14:02:59, Info Registry: No more open handles to [C:\Windows\System32\config\SOFTWARE], closing hive ... 2020-07-06 14:02:59, Info Session: Reading system configuration 2020-07-06 14:02:59, Info SenseContext: Opening system BCD 2020-07-06 14:02:59, Info SenseContext: Reading WinRE config 2020-07-06 14:02:59, Info [sysreset.exe] Enter WinReGetConfig 2020-07-06 14:02:59, Info [sysreset.exe] Parameters: configWinDir: NULL 2020-07-06 14:02:59, Info [sysreset.exe] Using recovery file at \\?\GLOBALROOT\Device\HarddiskVolume6\RECOVERY\WINDOWSRE\ReAgent.xml 2020-07-06 14:02:59, Info [sysreset.exe] WinRE config file path: \\?\GLOBALROOT\Device\HarddiskVolume6\RECOVERY\WINDOWSRE\ReAgent.xml 2020-07-06 14:02:59, Info [sysreset.exe] Update enhanced config info is enabled. 2020-07-06 14:02:59, Info [sysreset.exe] ReAgentConfig::ReadBcdAndUpdateEnhancedConfigInfo (In WinPE) Using winre guid from the config file 2020-07-06 14:02:59, Info [sysreset.exe] WinRE is installed 2020-07-06 14:02:59, Info [sysreset.exe] WinRE is installed at: \\?\GLOBALROOT\device\harddisk0\partition2\Recovery\WindowsRE 2020-07-06 14:02:59, Info [sysreset.exe] System is WimBoot: FALSE 2020-07-06 14:02:59, Info [sysreset.exe] Exit WinReGetConfig return value: 1, last error: 0x0 2020-07-06 14:02:59, Info SenseContext: Checking whether the target OS [C:\] is accessible ... 2020-07-06 14:02:59, Info SenseContext: Target is accessible, will load registry hives 2020-07-06 14:02:59, Info SenseContext: Loading target SOFTWARE hive 2020-07-06 14:02:59, Info Registry: Loading SOFTWARE hive from offline OS C:\Windows 2020-07-06 14:02:59, Info Registry: Loading offline registry hive from [C:\Windows\System32\config\SOFTWARE] 2020-07-06 14:02:59, Info SenseContext: Loading target SYSTEM hive 2020-07-06 14:02:59, Info Registry: Loading SYSTEM hive from offline OS C:\Windows 2020-07-06 14:02:59, Info Registry: Loading offline registry hive from [C:\Windows\System32\config\SYSTEM] 2020-07-06 14:02:59, Info SenseContext: Loaded 2020-07-06 14:02:59, Info SystemInfo: Reading BCD settings 2020-07-06 14:02:59, Info SystemInfo: Locating the boot device 2020-07-06 14:02:59, Info SystemInfo: This is Windows PE - finding the ramdisk host device 2020-07-06 14:02:59, Info Registry: Loading SYSTEM hive from online OS 2020-07-06 14:02:59, Info WindowsRE: Extracted RDPATH [MULTI(0)DISK(0)RDISK(0)PARTITION(2)\RECOVERY\WINDOWSRE\WINRE.WIM] from start options [ NOEXECUTE=OPTIN MININT RDIMAGEOFFSET=8192 RDIMAGELENGTH=3161088 RDPATH=MULTI(0)DISK(0)RDISK(0)PARTITION(2)\RECOVERY\WINDOWSRE\WINRE.WIM] 2020-07-06 14:02:59, Info GetDriveType returned drive type [3] for media path [\\?\GLOBALROOT\Device\HarddiskVolume6\] 2020-07-06 14:02:59, Info SystemInfo: Ramdisk host is removable media 2020-07-06 14:02:59, Info SystemInfo: Boot media is not recovery media (no \sources directory) 2020-07-06 14:02:59, Info SystemInfo: Getting firmware info 2020-07-06 14:02:59, Info SystemInfo: Reading host version number 2020-07-06 14:02:59, Info SystemInfo: Searching for migration XML 2020-07-06 14:02:59, Info SystemInfo: Reading power configuration 2020-07-06 14:02:59, Info SystemInfo: Checking whether target OS volume is accessible ... 2020-07-06 14:02:59, Info SystemInfo: The target OS volume is accessible 2020-07-06 14:02:59, Info SystemInfo: Checking if narrator auto start reg key turned on 2020-07-06 14:02:59, Info SystemInfo: Detecting target BitLocker state 2020-07-06 14:02:59, Info SystemInfo: Checking whether target is healthy 2020-07-06 14:02:59, Info SystemInfo: Reading target build information 2020-07-06 14:02:59, Warning 0x80070002 in PbrGetOSMetadata (base\reset\engine\scenario\src\sensetargetos.cpp:261): Target OS didn't contain a BuildLabEx string 2020-07-06 14:02:59, Warning 0x80070002 in PbrGetOSMetadata (base\reset\engine\scenario\src\sensetargetos.cpp:284): Target OS didn't define a product name 2020-07-06 14:02:59, Error 0x80070002 in PbrGetOSMetadata (base\reset\engine\scenario\src\sensetargetos.cpp:294): Failed to read edition ID from target OS 2020-07-06 14:02:59, Error 0x80070002 in PbrSenseTargetOS (base\reset\engine\scenario\src\sensetargetos.cpp:864): Failed to get OS metadata 2020-07-06 14:02:59, Error 0x80070002 in PushButtonReset::SystemInfo::Sense (base\reset\engine\scenario\src\systeminfo.cpp:210): Failed to invoke sense routine [6] 2020-07-06 14:02:59, Info Registry: No more open handles to [C:\Windows\System32\config\SOFTWARE], closing hive ... 2020-07-06 14:02:59, Info Registry: No more open handles to [C:\Windows\System32\config\SYSTEM], closing hive ... 2020-07-06 14:02:59, Error 0x80070002 in PushButtonReset::Session::SenseSystemInfo (base\reset\engine\session\src\session.cpp:600): Failed to sense system information 2020-07-06 14:02:59, Error 0x80070002 in ResetDisabledByPolicy (base\reset\engine\dll\clientapi.cpp:876): ResetDisabledByPolicy: Failed to get the systeminfo of volume C: 2020-07-06 14:02:59, Info OfflineUI: Refresh: Failed to prepare session: [1] 2020-07-06 14:02:59, Info OfflineUI: Refresh: Showing error page 2020-07-06 14:03:02, Info OfflineUI: Refresh: User closed error page 2020-07-06 14:03:02, Error 0x80004005 in srRefreshMain (base\reliability\recovery\sysreset\sysreset.cpp:1229): [gle=0x0000007a] 2020-07-06 14:03:02, Error wWinMain: srRefreshMain failed: 0x80004005 2020-07-06 14:03:02, Info ResetSubmitTelemetry: Submitting telemetry to offline OS [C:] 2020-07-06 14:03:02, Info Telemetry: Flushed all pending [PushButtonReset] events for [C:\$SysReset\Logs\PushButtonReset.etl] 2020-07-06 14:03:02, Info Telemetry: Flushed all pending [PushButtonReset] events for [X:\$SysReset\Logs\PushButtonReset.etl] 2020-07-06 14:03:02, Info An error was encountered, requesting recenv.exe to show the recovery menu 2020-07-06 14:03:02, Info ResetReleaseSession: Releasing session