I use Outlook 2007 running on 64-bit Windows 7, with 6 GB of RAM, 500+ GB of available hard drive space, and a dual 2.67 GHz processor. That said, also be aware that I have developed the habit of checking my email on my ISP’s webmail online, mainly to deal with spam for their filters. I access webmail using the Outlook “Web” toolbar’s feature which provides a listing of recently-visited URLs, which gives me a convenient means to check the contents of my inbox and eliminate the spam at the source before downloading it to Outlook 2007. That is some background information, and following is the ongoing and frustrating problem.
For some time now, when I click on the link (in Outlook’s Web toolbar for that purpose, I often (but not always) get the following error message in a dialogue titled “Security Alert” displayed apparently by Outlook:
“Revocation information for the security certificate for this site is not available. Do you want to proceed?”
I ALWAYS choose yes, and it ALWAYS comes up a second time (no idea why), then after the second time it does always let me log into my ISP’s (EarthLink, if it matters) webmail. Since it does always let me in eventually, I suppose this is not a MAJOR problem insofar as computer problems go, but it sure has gotten aggrevating after all this time. I’ve tried poking around in Outlook’s area marked for “Certificates,” but have not changed much for fear of causing a worse problem. There are a number of “certificates” listed there now, though, which I fear may have been saved there as a result of my attempts to resolve the issue, but I can only guess about that. I’ve reset my Internet security options to “default,” thinking I may have set something that caused the problem, but no change in the problem. I’ve also added the URL in IE8 as a “Trusted” one, but that also has no effect.
Surely, with all of the gajillion and one optional settings and features, there MUST be a way to either tell it that EarthLink is trusted, or else tell it that I do not need to be told so often and disable the need for this warning. Am I making any sense here? If anyone can offer any solution to end this problem I would appreciate hearing from you.
