I bought and installed Acronis 2012 on a new Toshiba Satellite L750 running Windows 7 64-bit with all updates, realized it wasn’t what I wanted, and within a few days uninstalled it. That was the beginning of a nightmare. First, I discovered that Acronis had turned off both Windows backup AND Windows Restore. I managed to recover from that…
But I have now discovered that none of my USB thumbnail drives work. Other USB functions are fine – my USB mouse works, I can charge my iPod and iPhone just fine, etc. The thumbnail drives work in other computers so it’s not the drives. When I plug in a thumbnail it shows up in Device Manager as not functioning usually with error 32, or sometimes error 8, indicating that a necessary service has been usurped by some other process.
I’ve tried uninstalling the driver and having it redetect on boot, but it tries to install the driver and then indicates that it failed. Updating the driver doesn’t work – it just tells me that the disk drive driver is the best one and no changes are made.
I’ve googled the issue and tried numerous suggestions (e.g., uninstalling all USB devices and allowing them to be redetected and reinstalled)… nothing I’ve been able to find has worked.
Any suggestions?
