• Just lost all network connections about apparent win 10 update

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    #502486

    I’ve been playing with an Acer One 10 for a week, trying to decide whether it will function as a portable writing PC. It came with Win 10 installed and has connected flawlessly to my home wi-fi as well as Xfinity hot spots around the city. Tonight, I opened it up and noticed the message “Updates were installed.” After that, I could no longer connect to anything.

    The networking icon has a red “X” and if I pop up the Network and Sharing Center, no networks are shown. Running the troubleshooter to detect problems with the network adapter yields the message “Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver.”

    When I tried to go any further, it returned “Windows could not find a driver for your network adapter.”

    This smells like some poop may about to hit a big fan at Microsoft. Any suggestions? I’ve saved what little I created on it and will probably just do a reset.

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    • #1530760

      Try removing (un-install) the network adapter in Device Manager and re-boot.

      cheers, Paul

    • #1531065

      I didn’t have a chance to try it because I decided to return the machine (keyboard was just too danged small) and had already wiped it. I’ll keep it in mind when I get another laptop.

    • #1531070

      If you get the red X again, go into services.msc as it may have popped the WLAN AutoConfig service which should be showing as Started and Auto.

      If it isn’t, right click on the service and select Properties then use the dropdown to change it to Auto – hit the Start button, close the Services window and reboot.

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