• Wireless keyboard and mouse combo 5050 won't install

    Home » Forums » AskWoody support » Windows » Windows 7 » Questions: Windows 7 » Wireless keyboard and mouse combo 5050 won't install

    Author
    Topic
    BrianL
    AskWoody Lounger
    February 15, 2017 at 9:59 am #94345

    How to reinstall intelliport 7+ on windows 7 sp1 x64 home premium desktop. The wireless USB won’t initiate.

    Reply | Quote
    Viewing 7 reply threads
    Author
    Replies
    • satrow
      AskWoody MVP
      February 22, 2017 at 12:59 am #96506

      Brian, it reads more like a hardware (USB dongle?) or maybe USB Power settings issue, how far have you got with troubleshooting?

      Reply | Quote
    • BrianL
      AskWoody Lounger
      February 22, 2017 at 8:27 am #96586

      Just got the post. Am going to try a USB drive that I know has files on it, and see what happens.

      Reply | Quote
    • BrianL
      AskWoody Lounger
      February 22, 2017 at 9:33 am #96598

      USB drive worked.  Two USB dongles for wireless keyboard and mouse combos failed to initiate.  I think that I missed installing the Microsoft Keyboard and Mouse Center completely.  The older of the two combos just stopped suddenly after having worked for 6 years.  The second is a brand new combo and would not initiate.  Any more suggestions?  I am not the geek type all though I would like to have their knowledge; too old I am.

      Reply | Quote
    • anonymous
      Guest
      February 22, 2017 at 10:09 am #96607

      Many keyboard and mice require *manufacturer’s* specific software (drivers) to be installed to make the device work (properly?).

      Windows does not have *all*  drivers available for all such devices.

      Did a *drivers* software come with the devices?

      Go to the device’s manufacturer’s website–look for downloads of drivers specific to that device.

      Reply | Quote
    • BrianL
      AskWoody Lounger
      February 22, 2017 at 10:24 am #96618

      Older ms 5000 came with DVD software but newer unit MS 5050 did not. It has a newer software on website. I will download it again and install it. We’ll see what happens.!

      Reply | Quote
    • BrianL
      AskWoody Lounger
      February 22, 2017 at 3:24 pm #96693

      Tried the download of software and it didn’t work..  I appreciate everyone’s advice. I’ll just try to find the right combination.  The USB mouse and keyboard that came with this computer is S L O W.

      Reply | Quote
      • Kirsty
        Manager
        February 22, 2017 at 5:13 pm #96703

        This is a really off-the-wall angle, but could it possibly have anything to do with the batteries being inserted the wrong way, or being less than fresh? I sometimes struggle if the batteries in mine aren’t very close to new.
        Chances are, yours are just fine, but I just thought I’d mention it.

        Reply | Quote
    • JohnW
      AskWoody Lounger
      February 22, 2017 at 5:31 pm #96706

      I can vouch for the Logitech Mk520 Wireless Keyboard and Mouse combo if you need a replacement.  Class compliant Microsoft USB drivers automatically detect and configure the unified USB receiver dongle.

      I had a couple of wireless Microsoft keyboard and mice combos that lasted me about 10 years, but finally gave out.

      I couldn’t find anything comparable made by Microsoft today, so I made the switch.  Happy 🙂

      Windows 10 Pro 22H2

      Reply | Quote
    • BrianL
      AskWoody Lounger
      February 24, 2017 at 12:59 pm #97151

      I thank all for your help and advice in this matter.  I found that if I uninstalled everything that had to do with the MS Combo units, I took each item and installed individually;  the combo unit would work!!!  1st the mouse, 2nd the keyboard, 3rd the transceiver , then activate and you do not have to restart.  I was using usb mouse and keyboard.  It is imperative  that your unplug them as the activation of the wireless items is taking  place.  Again I thank all for your indulgence.

      Reply | Quote
    Viewing 7 reply threads
    Reply To: Wireless keyboard and mouse combo 5050 won't install

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information:




DON'T MISS OUT!
Subscribe to the Free Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

View the Forum

  • Recent Replies
  • My Replies
  • My Active Topics
  • New Posts in the Last day
  • Private Messages
  • Knowledge Base
  • How to use the Forums
  • All Forums

    • Recent Topics

    My Profile

    June 2025
    S M T W T F S
    1234567
    891011121314
    15161718192021
    22232425262728
    2930  

    Remembering Woody

     

    Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.

    Mastodon profile for DefConPatch
    Mastodon profile for AskWoody

     

    Home • About • FAQ • Posts & Privacy • Forums • My Account
    Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts

    Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.