8007000E – Windows 7 update error

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This question may already be answered here at AskWoody; if so, I would appreciate a refresher, or perhaps a link to where the answer is.

I did a clean install of Windows 7-32. I ran Windows update. I got the following error message:

Windows could not search for new updates
An error occurred while checking for new updates for your computer.
Error(s) found:
Code 8007000E – Windows Update encountered an unknown error.

I then installed service pack 1 and tried again, but I got the same error.

On another question, I have looked for Windows 7 sp2 on the Microsoft site, but I can’t find it. Anyone know what the KB number for it is?

Thanks.

Group "L" (Linux Mint)
with Windows 10 running in a remote session on my file server

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KB3125574 for the Official, yet unofficial SP2 needs KB3020369 installed first, if your using DISM (sounds like your not) but use two CMD’s otherwise it wont install i.e use /add-package twice pointing to each you can no longer throw them all in one folder and let DISM install both together.
To speed up update retrieval times this is handy: http://wu.krelay.de/en/ (not sure if this will fix the error thing but it may help) OBTW KB3125574 “Thar be Snoops/Telemetry in there” but you already know that.

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As an Addendum our very own @canadianTech posted this solution on an M$ Forum pertaining to: Code 8007000E – Windows Update encountered an unknown error looks like one of the solutions is the SUR tool KB947821.
As a rule with my Win7 images I will normally upgrade a SP1 image with the following prior to use or as a backup in case of a clean install, saves a lot of future hassle. divided up in to folders named:
Packages1
KB947821 KB3138612
Packages2
KB3020369
Packages3
KB3125574
dism /image:C:\mount /add-package /package:c:\packages1 (on a mounted image)
Saves retyping the CMD string i.e. just change the number after Packages and skips trying to enter the impossible Alpha numeric sting after each update. At the end of the day leaves you a “rump” of about 60-70 updates to pick and choose afterwards. Hope that works out for you as its good for X86 and x64

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Canadian Tech has worked up a standard procedure over the years:
https://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-updating-in-2018/291a9582-17a7-4942-8145-8d9f68265189?messageId=2f46cef5-da27-431d-8c6f-b5e7b2b89246

There is no Service Pack 2 from Microsoft. That humorous label has been used for a couple different concepts, but it is fanciful. CT’s directions include two specific required KB##’s to get things moving along. He explains it best.

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At the risk of being wrong, can I suggest running these KB files?

Check that updating is OFF.

In order:

KB3020369 – this is the Apr 2015 servicing stack update

KB3125574 – Apr 16 convenience rollup

Nov 2018 – I think the servicing stack update has been replaced by KB3177467 but it has not passed Woody’s tests.

Reboot.

Wait 10-15 minutes to allow the TrustedInstaller to finish.

Switch on updates and leave to run in slow time (20-30 minutes on a good day).
Pick out the SP1 update first.  Install.
I left it to play by itself and I have, as far as I can see, a perfectly good installation.

Monitor the Shut Down button which will tell you when it wants to be rebooted.

Good Luck,

James

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Update: It’s all working now. Thanks to everyone for your help.

I distilled the below-listed steps from what was posted at http://wu.krelay.de/en/

Here’s my situation: One of my customers has about seven 32-bit Windows 7 computers that she has retired, and she wants me to wipe the drives and install a clean copy of Windows 7, so that she can donate them to charity. I decided to install all “important” Windows updates, and then set the computers on automatic updates.

Here’s what I did on each computer:
1. Disable Automatic Updates.
2. Reboot the system (in case the “Windows Update” services is currently checking for updates).
3. Manually download the following updates:
* Servicing Stack Update April 2015 (KB3020369)
http://www.microsoft.com/en-us/download/details.aspx?id=46827
* July 2016 Rollup (KB3172605)
http://www.microsoft.com/en-us/download/details.aspx?id=53335
or
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/09/windows6.1-kb3172605-x86_ae03ccbd299e434ea2239f1ad86f164e5f4deeda.msu
* Servicing Stack Update Oct 2018 (KB3177467)
https://www.catalog.update.microsoft.com/Search.aspx?q=KB3177467+x86+2018
4. Open a CMD prompt (as Administrator) and install the three updates I downloaded using the following command:
start /wait “” “%SystemRoot%\system32\wusa.exe” “C:\full\path\to\Update.msu” /quiet /norestart
(Replace “Full Path To Update” with the actual path and filename of the update.)
5. Reboot the system.
6. Let Windows search for updates, then install all of the “important” ones.
7. Re-enable automatic updates.

Interestingly, I had to scan for new updates five or six times in order to get them all.

Group "L" (Linux Mint)
with Windows 10 running in a remote session on my file server

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