A new way to manage Exchange’s auto-forwarding rules

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SMALL-BUSINESS COMPUTING By Amy Babinchak Here’s one never-changing rule for IT pros: Microsoft will always change the way that things get done. For e
[See the full post at: A new way to manage Exchange’s auto-forwarding rules]

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Hi Amy:

Ok, a silly question…  How does this relate to a mailbox rule to forward mail to an external address?  For instance, if I have a shared mailbox “dog@internal-domain.com” and I set up a rule to always forward that mailbox to “dog@external-domain.com” will the new EAC default settings prevent that forwarding rule to work?  Do I now need to go into the EAC and setup exceptions to allow the external domain forwarding in addition to the having the individual mailbox rule to forward?

Thanks much,

Jim

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Yes you will need to setup the rule that I described. That type of forwarding is the most common way that criminals are using to quietly sit in your account ,watch and wait for the right time to pounce.

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Thanks – I understand.  However, I have a few questions on the implementation.  When I open the EAC, I do not see “rules” under “Mail Flow”.  When I switch back to the old version of EAC, I do see “rules”, but it is simply a section to create standard Outlook style rules.  And nowhere do I see:

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Click through Admin centers/Exchange (more info) and then navigate to Mail Flow/Rules.
Uncheck any existing Block External AutoForwarding rules, as shown in Figure 9.

Figure 9. Unchecking Block External AutoForwarding has disabled an Exchange transport rule.*****

Any idea what I’m doing wrong?? 

Thanks!

Jim

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