Acronis True Image invalid serial numbers

Topic

New Reply

As a result of the year long problems I was having with ATI v11, Acronis provided me with a copy of ATI version 2009.

Because of the problems with v11, I had switched to Shadow Protect and have yet to install ATI 2009 to test to see if the issues have been resolved.

It seems however, that some new serial numbers for various Acronis products may cause the product to stop functioning. I received an e-mail from Acronis on the 24th of October pointing to this link for more information.

The problem concerns the following products and I might suggest that it probably concerns products acquired in the last month or two. I do have Disk Director Suite 10.0 acquired a few years ago and it appears to be OK.

Acronis Disk Director Server 10.0
Acronis Disk Director Suite 10.0
Acronis Recovery for Microsoft Exchange
Acronis True Image Echo Workstation
Acronis True Image Echo Server for Windows
Acronis True Image Echo Enterprise Server
Acronis True Image 11 Home
Acronis True Image Home 2009

Cheers, Bob

Reply | Quote

Replies

Kind of a sad and twisted irony, isn’t it, that you of all people have to uncover this latest malady! (all the myriad of trouble that you had back when…)

Good luck and… keep the faith (heh, heh)

Reply | Quote

Keeping the “faith” will be restricted to Shadow Protect. Their product and support keeps me as a satisfied client.

However, I do have two other PCs (both with XP) in the household running with licensed versions of True Image. I’ll test v2009 on my test bed which runs XP. If backups and restores work without any hitches then I’ll try it on my main system running Vista. But only after Shadow Protect does it bit with the main beast… and when I have a few hours to spare!

My initial problems with v11 was in a Vista environment so I suspect that trying v2009 on the XP system will work. On the down side, there seems to be a few problems with v2009 as noted in the Acronis User Forums.

Regardless, SP will stay as the backup app of choice for my main system.

Cheers, Bob

Reply | Quote