Apparent Windows update problem

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On June 15 I automatically downloaded cumulative update KB3149135 to 3 different computers. On a single computer, the one I primarily use, I noticed several changes in operation. The mouse cursor had a blue spinner that ran constantly and several apps that came with Win 10 stopped working altogether. After a couple of days the blue spinner problem disappeared of its own accord (go figure). The Microsoft Store, Microsoft Solitaire Collection and the Calculator apps still will not function. I tried uninstalling but that fails. I tried reinstalling from the store and that fails. I tried running the executables from the System32 directory and that fails. I cannot uninstall the upsate and I also don’t have a suitable restore point I can use. Can anyone suggest a fix short of a major system overhaul? Is a system restore the answer?

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I am having the same issue. Solitaire, Calculator, Skype, Windows Store, etc all do not work. When I try to open one I get the following message:

This App can’t open. There is a problem with _______. Contact your system admin about repairing or reinstalling.

I also uninstalled the KB3149135 which did not solve the problem.

Any suggestions? Is it worth contacting MS?

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Have you tried this tutorial already ?
How to Reinstall and Re-register All Built-in Windows Apps in Windows 8 and 10
http://www.tenforums.com/tutorials/3175-apps-reinstall-re-register-windows-8-10-a.html

If that does not help, my suggestion will be doing a system file check :

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this…….
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports……………(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method…………….
In the same Command Prompt (Admin) windows, copy and paste this command………..

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

Thanks for your reply. I tried the Reinstall and Re-register All Built-in Windows Apps and got the error message where “an App is currently in use”. I did not have any other programs open besides Windows PowerShell.

I tried the 2nd method you mention and got result #1.

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Yes. I have tried all those things. The system file scan reports that corrupt files were found and some of them could not be repaired. I looked at the log file and it said a file openCL.dll could not be found. Did a search and that indicates that the file is for a video adapter. Nvidia says my video driver is up to date. In short I am at a dead end on that one. I ran the Power Shell script and it came back with an error code and the message that “the package could not be installed because a resource it modifies is in use. I attempted the suggested image restore command and likewise that failed with a reference to another log file that did me no good at all.

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I also tried the first method with no success. I got the error that an application was open (I only had Window PowerShell open).

When I tried the second method I got the No integrity violation result

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Did you get an error message “ Source files could not be found ” ?

Yes. I got the following message:
C:WINDOWSsystem32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the “Source” option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:WINDOWSLogsDISMdism.log

C:WINDOWSsystem32>

Being totally unfamiliar with this feature of Windows 10 I am now trying to decide what to do next. I followed the link given in the message above but the linked materials have been archived with a message that the info. may be out of date or something to that effect. I am now in the “read and learn” phase of trying to understand what has happened to cause all this.

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I assume you mean this link:https://technet.microsoft.com/en-us/library/hh825020.aspx?f=255&MSPPError=-2147217396#

If that is what you are referring to I did try it in both Firefox and IE11 and got identical results.

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No. I am asking you to follow post #7.
That one is posted for you.

Sorry. There was a misspelling of my name so I didn’t even notice that posting and didn’t get a notification on it being posted.
I downloaded both the 32 and 64 bit, English versions. I immediately need the 64 bit ISO but will burn both to DVDs for possible future needs. I’ll let you know if the repairs work as advertised.

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To : cscsbee

Assuming you got the error message “Source files could not be found”.

Please use the Tech Bench link and download YOUR edition of Windows 10.
Make sure you pick the same edition, language and bit version as your computer is now running.
http://www.microsoft.com/en-us/software-download/techbench

Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.

Then open the elevated command prompt and copy and paste this…………….

Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:sourcesinstall.wim:1 /limitaccess

Note : H is the drive where the iso is mounted. Change it if your driver letter is different.
When it is completed, you should get the report that the operation is successful.
Now run the sfc /scannow again. It should be ok this time.

I just finished running the restore process using the downloaded image with what seemed to be a successful result. I then re-ran SFC and this time it seemed to run without any problems and said it had corrected all the errors it found. I have screenshots of both screens showing the results. I re-booted and tried to run a couple of apps with no success and no error messages of any kind. For all intents and purposes I am right where I began the day. Based on the message from SFC some corrupt file(s) were repaired but I don’t see any changes in my system’s operation.

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To : cecebee

A day has passed.
What is your status ?
Still the same problem ?
I take it you are not willing to do a repair install. Yes ?

I had other obligations that I had to honor yesterday so I didn’t get around to the repair installation. This morning I did run the image file and now my system seems to be back to normal including a couple of older problems I had forgotten I even had have been repaired. Thanks so very much for your time and able assistance. I rarely have any problems like this one and when I do I’m usually wary of turning to a forum environment. The Windows Secrets users are however a generally well informed group of people who respond in a professional manner in most instances.

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Thanks so very much for your time and able assistance.

Why not credit davidhk by clicking the ‘Thanks” button when you login?

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