One user is on a Windows NT 4.0 workstation, SP5, with Microsoft Office 97, SR2. When she opens a document in Word, a drive letter is automatically assigned to that document. This repeats with each document she opens until all drive letters are taken. When she restarts the computer, all the “ghost” mappings are gone, her original mappings are still there, and of course her recent list under the File drop down menu won’t work. I’ve searched the Knowledgebase articles but didn’t find anything. Any ideas of things to try would be much appreciated!
Thanks,
Kathy