• Can’t get wireless network to work

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    #414319

    I have a desktop computer which has no problems. The problems are with my laptop.

    I have a Toshiba laptop running Windows XP Home with an Atheros AR5004G Wireless Network Adapter. I have a Linksys WRT54G Wireless-G Broadband Router. We are running 3 desktops off the wired connections, and they are all fine. If I plug into the laptop a Cat-5 cable, I can access the network and the internet through the wired connection. But I cannot use the wireless connection. Since there is no cable in the place I want to use the laptop, this is a pain.

    I ran the Linksys diagnostic (NetSet Assistant) mentioned in another thread, and I got the message that Linksys was unable to detect a wireless adapter on my computer. I have double checked that the Wireless Communication Switch on the laptop is on. I have run ConfigFree (Connectivity Doctor) which came on the laptop, and it tells me that the network adapter is disabled. But I have tried everything I can think of to enable it and nothing works.

    Anyone able to help me?

    Viewing 2 reply threads
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    • #919949

      Is the Atheros AR5004G a PC card installed in an external socket, or an internal mini-PCI card?
      Have you installed the correct driver for this card?

      StuartR

      • #919977

        It came in the laptop, so it must be the internal kind.

        • #919990

          Does this computer work on any other Wireless network?

          If needed go to a library or shopping mall with a wireless network and see if it works there.

          DaveA I am so far behind, I think I am First
          Genealogy....confusing the dead and annoying the living

        • #919991

          Does this computer work on any other Wireless network?

          If needed go to a library or shopping mall with a wireless network and see if it works there.

          DaveA I am so far behind, I think I am First
          Genealogy....confusing the dead and annoying the living

    • #919950

      Is the Atheros AR5004G a PC card installed in an external socket, or an internal mini-PCI card?
      Have you installed the correct driver for this card?

      StuartR

    • #920003

      Since “the network adapter is disabled” I suspect it won’t work on any wireless network.

      Do you have the correct drivers installed for this wireless network card?

      StuartR

      • #920102

        Thank you all for your help. I figured it out (with help from Microsoft Knowledge Base #871122). Somehow a little box needed to be checked. The box that says “Use Windows to configure my wireless network settings.” I don’t know how it got unchecked, but checking that box fixed it. That stupid little box cost me a week! Aaaarrrrgh!

        Oh, well. In the process I learned a lot about networking! (That’s the only silver lining I can see right now!)

        Sheryl King
        San Diego

      • #920103

        Thank you all for your help. I figured it out (with help from Microsoft Knowledge Base #871122). Somehow a little box needed to be checked. The box that says “Use Windows to configure my wireless network settings.” I don’t know how it got unchecked, but checking that box fixed it. That stupid little box cost me a week! Aaaarrrrgh!

        Oh, well. In the process I learned a lot about networking! (That’s the only silver lining I can see right now!)

        Sheryl King
        San Diego

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