• Can’t move emails between folders in Thunderbird.

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    #505128

    There are 2 IMAP email accounts on the computer. I have been able to save emails from the inbox of account a to folders on account b until the computer was hit by the Locky ransomeware. It did not appear that Locky affected the Thunderbird folders or program. Shortly after everything was running again, I found I could not drag and drop or move with the context menu an email between the accounts. In addition the program will not save a copy of an email to the sent folder in IMAP but will save the copy to the local folders sent folder. I haven’t tried reinstalling Thunderbird yet. Can anyone help?

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    • #1558623

      Thunderbird uses two folders:
      Users –> [user] –> AppData –> Local –> Thunderbird
      Users –> [user] –> AppData –> Roaming –> Thunderbird
      Save everything in those folders to a safe place. What I do not know: how and where Thunderbird keeps two separate accounts within those folders.
      Uninstall Thunderbird, restart, reinstall Thunderbird. Keep us updated as to what happens.

      "Take care of thy backups and thy restores shall take care of thee." Ben Franklin, revisted

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