continuous clicking sound

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I am trying to help my friend who has a problem with his Dell computer. He has had the computer for a number of months. Recently, the computer has developed an annoying constant, continuous machine gun-like clicking sound when one goes to a new website. The same sound is heard when one plays a song with WMP.

The sound is the Windows NavigationStartnew.wav
Control Panel>Sounds>
Hit drop-down arrow
Windows NavigationStartnew.wav

The temporary cure is to remove the speaker plug from the back of computer and reconnect it. However, when the computer is re-booted, the continuous clicking sound begins again. Dell has already replaced the motherboard. My guess is that it is hardware-related, but I could be wrong. Any suggestions?
Thank you very much.
Alan Silberlight

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What version of Windows? I wanted to hear what this sound is, but my XP machine doesn’t have a file that remotely resembles the name you mentioned. I agree with you that it sounds like a hardware problem, and so far I don’t know what to look for.

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Thank you for responding. It’s Vista. The machine is about 9 months old. It’s exasperating. My friend was lucky in ascertaining that removing and replacing the plug temporarily solved the problem.

Alan

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>> …my XP machine doesn’t have a file that remotely resembles the name…

Not even Windows Navigation Start.wav? – it’s one of the most annoying and pointless sounds I’ve come across!

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Seems to be used by IExplorer when navigating back and forward in web pages.

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Thank you for responding. Do you agree that this is hardware related? If so, should we be looking at the motherboard or perhaps the sound card?

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If it’s what I think then all you need do is go to your control panel>sounds and select the Windows Navigationstartnew.wav as you have already done and then the drop down arrow (see Leifs screen shot) and the first item = “select none” and no sound will be associated with that action. Somebody wiser than me will have a different solution if I’m completely misunderstanding your problem.

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