• Copy-Paste into email document

    Author
    Topic
    #504456

    I am using Word 2013 and saving the documents in Word97-2003 -compatibility mode.

    When I copy from my Word docs and paste the extracted text into an email (Verizon FIOS) and send it, the recipient (also Verizon) gets the following gibberish that runs for pages: Normal 0

    This produces a huge outcry and complaints.

    Anyone else with this problem and is there a solution, other than copy and paste into an interim notebook document and then copy and paste a second time?

    Thank you,
    Paul

    Viewing 4 reply threads
    Author
    Replies
    • #1551293

      Paul,

      I tested this in Word 2010 with a old .doc file (compatibility mode) with two different web based emails:

      Google sent from one account to another Google account.
      43560-PastedEmail

      Earthlink webmail sent to Google Account.
      43561-EarthlinkCutandPaste

      You’ll note that the two different originating web interfaces treated the pasted information differently. This would lead me to believe it is a Verizion web mail issue.

      BTW: both emails were also downloaded into my Outlook 2010 and appeared exactly as they did in the web interfaces.

      HTH :cheers:

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

    • #1551310

      I hope someone has a solution that is not as extreme as .rtf.
      Paul

      • #1551319

        Retired Geek: Inspired by your testing, I converted the document into a Rich Text Format document (.rtf) and ran a test from Verizon to Verizon
        and no problems with that. Unfortunately it requires maintaining a .rtf document with all of its limitations.

        I hope someone has a solution that is not as extreme as .rtf.
        Paul

        I’m the secretary for our local animal shelter board and send monthly meeting notes. I save as .doc files then Attach the file rather than put the text in the message. Have you tried typing the text in Notepad and Copy the Paste into the body of the E-Mail or Save as a .txt file then Attach? Notepad is different from a word processor such as Word, WordPerfect or the built-in Wordpad, does not have hidden formatting that can sometimes screw things up.

        Before you wonder "Am I doing things right," ask "Am I doing the right things?"
    • #1551533

      If Chrome is your browser, you can use the key combination CTRL SHIFT V to strip out formatting and paste only the text.

      I’ve not found the equivalent in IE or FF but maybe someone knows . . .

      A neat alternative is PureText, a free, portable and easy-to-use utility: http://www.stevemiller.net/puretext/

      Use the hotkey facility and it becomes even simpler to use.

    • #1551770

      I wish to thank ALL of you for your ideas and tests. I use the FF browser. Google is too much of an invasive big brother for me (aka spy).

      I tried using Outlook.com and it worked, so the problem IS with Verizon’s email system.

      Paul

      • #1551776

        The Word file has 10+ years of text and photos and data tables I don’t want to lose using two files for pasting.

        There’s your problem. You have such a huge amount of photos and data tables in your document.

        Retired Geek: Inspired by your testing, I converted the document into a Rich Text Format document (.rtf) and ran a test from Verizon to Verizon
        and no problems with that. Unfortunately it requires maintaining a .rtf document with all of its limitations.

        I hope someone has a solution that is not as extreme as .rtf.
        Paul

        Verizon isn’t stripping out the encoding, but Outlook.com is. So either you strip it out yourself before sending it (save it as an RTF doc, and then send that), or you let them strip it out for you (send it via Outlook.com).

        Here’s another question: Are you using webmail for the Verizon email, or do you use an email program such as Outlook or Thunderbird? If you are using an email program rather than webmail, that could explain why the encoding information is being preserved in the body of the email.

        If you save it as an RTF doc each time you want to send it, you wouldn’t have to maintain an RTF doc; you just create it each time you want to send it, but you maintain the original Word-formatted document.

        There are some things which just aren’t going to work the way you want them to. But if you can come up with a short and simple process to make it work correctly, that’s a good thing. And I think you have that short and simple process when you save as RTF and then send the text from the RTF document.

        Group "L" (Linux Mint)
        with Windows 10 running in a remote session on my file server
    • #1551775

      PureText will do exactly what you want . . .

    Viewing 4 reply threads
    Reply To: Copy-Paste into email document

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: