Corrupt profile / PST file (2003)

Topic

New Reply

Greetings.

I have a long long standing problem with my Outlook. I have multiple PST files open, one of which has email from last year and I want to close it. However, when I try clicking on it, I get an “object not found” error. So far I have:

– renamed the PST file. Outlook doesn’t find it, but also doesn’t remove the offending entry
– used Control Panel | Mail | Data Files, but the PST isn’t listed in that list
– added it again (through Control panel). I now get two copies exhibiting the same problem, and can only delete one of them via Control Panel
– created a new profile. The problem went away hurrah! BUT when I imported the settings (I’ve got lots of rules and email accounts) the corrupt setting came with it
– repaired the PST file using SCANPST. There were errors, and it claims to have fixed them, but it doesn’t seem to have made any difference at all.

Since the PST in question is about 1Gb (as are the others) I would like to close it as I think that it is slowing Outlook down, but nothing I can do makes any difference. I really, really don’t want to start all over again. Any thoughts?

Cheers,

Stuart

Reply | Quote

Replies

Did you try the Registry changes in this article?

Reply | Quote

John,

Thank you for that – it is the article I had been hunting for but couldn’t find!

For reference for anyone else who needs to do the same thing, the key that I needed to search on (for Outlook 2003) was 001f3001, and not 001e3001 as given in the article. Double clicking the key gives a text description of the HEX.

I found three references to the “ghost” entry, athough I assume that two of them were from my last correct opening of the PST in question. I deleted all three, and the problem has gone away. Hurrah!

Thanks.

Regards,

Stuart

Reply | Quote

Good to hear that it worked and thank you for the Outlook 2003 key name.

Reply | Quote