Customize NDR

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When you change a phone number, the phone company has a forward for several months of the new number. I have a user that has moved on, and would like to have the NDR say Joe’s new email is: xxx@yyy.com. From looking at HELP, it would be in ALL NDRs not just Joe’s. Or is the solution to lock his account but activate a Rule Forward to all mail coming in. He needs to be locked out, but I would like to reject his mail with a friendlier “He isn’t here” message.

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It would depend on the mail server software you are using. But it is unlikely you can customize per user. You may be able to find a third party addon that would let you do this.

Joe

--Joe

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It would depend on the mail server software you are using. But it is unlikely you can customize per user. You may be able to find a third party addon that would let you do this.

Joe

--Joe

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Can you use the Out-of-office assistant and use a rule to delete the messages, or do you really need to reject them?

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The software is SBS2000 (Exchange 2000) and I want to send a message to everyone (every time) for about a month, saying Joe’s new email address is: xxx@yyy.com. At the same time, Joe needs to be prevented from using his account. (Disable account will generate NDR – user not found, right?) so I’m leaning to change pwd and put wizard in to auto-reply to all email. Out-of-office just sends a reply on the first email (which probably would be okay). I was just wanting to see how real admins would handle this.

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As you surmised, I am not a real admin. In your scenario, I’d probably just change his password to block his access. I’m practical that way.

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As you surmised, I am not a real admin. In your scenario, I’d probably just change his password to block his access. I’m practical that way.

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The software is SBS2000 (Exchange 2000) and I want to send a message to everyone (every time) for about a month, saying Joe’s new email address is: xxx@yyy.com. At the same time, Joe needs to be prevented from using his account. (Disable account will generate NDR – user not found, right?) so I’m leaning to change pwd and put wizard in to auto-reply to all email. Out-of-office just sends a reply on the first email (which probably would be okay). I was just wanting to see how real admins would handle this.

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Can you use the Out-of-office assistant and use a rule to delete the messages, or do you really need to reject them?

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Check Here,

http://www.swinc.com/resource/exch_faq_sec3.htm Q3.35

Personally, I leave the NDRs as they are, disable the users account and give ownership of the mailbox to a manager for a few days. Then, I turn off the mailbox and let the NDRs bounce back for a few mroe days. Then I remove the mailbox and add the user’s STMP mail address to a public folder with a very short lifetime, so spam and newsletters just get “swallowed” (but are there for a bit of time)

Jim H

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Check Here,

http://www.swinc.com/resource/exch_faq_sec3.htm Q3.35

Personally, I leave the NDRs as they are, disable the users account and give ownership of the mailbox to a manager for a few days. Then, I turn off the mailbox and let the NDRs bounce back for a few mroe days. Then I remove the mailbox and add the user’s STMP mail address to a public folder with a very short lifetime, so spam and newsletters just get “swallowed” (but are there for a bit of time)

Jim H

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