Delay when SAVE PICTURE AS… (IE 6.0.2800.1106.xpsp2)

Topic

New Reply

My laptop got infested with the ISEARCH hyjacker/spyware/whatever. I cleaned it up. Now when I try to use right-click SAVE PICTURE AS… on anything (including local files) it takes ten seconds before the dialog box comes up. I have run Spider from the suggestions I have read here with no improvement. Oddly enough, if I do E-MAIL PICTURE it is a quick as on the other computers around here. I have uninstalled Java completely (again, following orders I read here). Any ideas? I know that to remove ISEARCH the registry had to be edited. What might have been goofed up in there? Help!

Reply | Quote

Replies

Doing some testing, I noticed that the delay ONLY happens when connected to the Internet. When I disconnect the machine and open local files, the Save Picture As… works fine. When I open local files with a live Internet connection, the delay is there. How can I trouble-shoot this? I’ve run Spybot S&D and AdAware and came clean…

Reply | Quote

I have a feeling that it is indeed something to do with the registry, but I am not sure what key it would be offhand. I wonder if reinstalling IE would help?

Reply | Quote

How do I “force” a reinstall of IE6 on XP-Home?

Reply | Quote

You need to edit the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftActive SetupInstalled Components{89820200-ECBD-11cf-8B85-00AA005B4383}[/list]Change the value from a “1” to a “0” (without quotes). You can then run the Internet Explorer Active Setup applet.

Full details here in the Microsoft Knowledge Base: 318378: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XPHope that helps!

Reply | Quote

Thanks! I’ll give that a shot…

Reply | Quote

Thanks! I’ll give that a shot…

Reply | Quote

Hey, for anyone reading this thread… I reinstalled IE (no fix), then Windows (repair, not from-scratch) and the problem still is there. It is only IE (not any other program) and happens when I am connected to the Internet through out network, not when disconnected. Now even saving a file (downloading) has the same pause. Annoying. I also did a boot-time chkdsk with no problems there. I guess at this point I’ll have to strip the laptop and start a reload from completely scratch. Not knowing what caused this is most annoying.

Reply | Quote

Does this machine have any mapped drives or, in the default folder for pictures, anything that might want to investigate its continued existence over a network? What if you completely clear that default folder by moving everything into a subfolder?

Reply | Quote

No mapped drives, and I already tried a different local folder for the pictures/downloads. I even double-checked the default save-to folder using http://www.xteq.com XTEQ tweak utility. Word is fine. Explorer is fine (the Windows-Key-E thingy). Excel is fine. It is only IE. That is the puzzling part. I had ZoneAlarm installed (nothing except IE was showing up as trying to do anything). I had to un-install ZoneAlarm to run the chkdsk utility. Latest release of ZoneAlarm prevents disk-checking because of a configuration file lock.

Reply | Quote

No mapped drives, and I already tried a different local folder for the pictures/downloads. I even double-checked the default save-to folder using http://www.xteq.com XTEQ tweak utility. Word is fine. Explorer is fine (the Windows-Key-E thingy). Excel is fine. It is only IE. That is the puzzling part. I had ZoneAlarm installed (nothing except IE was showing up as trying to do anything). I had to un-install ZoneAlarm to run the chkdsk utility. Latest release of ZoneAlarm prevents disk-checking because of a configuration file lock.

Reply | Quote

Does this machine have any mapped drives or, in the default folder for pictures, anything that might want to investigate its continued existence over a network? What if you completely clear that default folder by moving everything into a subfolder?

Reply | Quote

Hey, for anyone reading this thread… I reinstalled IE (no fix), then Windows (repair, not from-scratch) and the problem still is there. It is only IE (not any other program) and happens when I am connected to the Internet through out network, not when disconnected. Now even saving a file (downloading) has the same pause. Annoying. I also did a boot-time chkdsk with no problems there. I guess at this point I’ll have to strip the laptop and start a reload from completely scratch. Not knowing what caused this is most annoying.

Reply | Quote

You need to edit the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftActive SetupInstalled Components{89820200-ECBD-11cf-8B85-00AA005B4383}[/list]Change the value from a “1” to a “0” (without quotes). You can then run the Internet Explorer Active Setup applet.

Full details here in the Microsoft Knowledge Base: 318378: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XPHope that helps!

Reply | Quote

How do I “force” a reinstall of IE6 on XP-Home?

Reply | Quote

I have a feeling that it is indeed something to do with the registry, but I am not sure what key it would be offhand. I wonder if reinstalling IE would help?

Reply | Quote

Maybe there still is something that is communicating out to the internet that hasn’t been removed. Do you have a firewall that logs such detail as outbound server and port destinations? If you can identify that destination and add it to your hosts file with a loopback address (e.g., 127.0.0.1), perhaps it would kill the delay?

If you don’t have any firewall software, you could download the 30-day trial of Agnitum Outpost Pro, which has fairly detailed logging. If you have a firewall you like and want to log and inspect packets using another utility, in ridiculous detail, you could try Ethereal.

Reply | Quote

Thanks – I’ll install Ethereal tonight. I have a feeling something is trying to phone-home via IE and that is what is messing me up…

Reply | Quote

Thanks – I’ll install Ethereal tonight. I have a feeling something is trying to phone-home via IE and that is what is messing me up…

Reply | Quote

Maybe there still is something that is communicating out to the internet that hasn’t been removed. Do you have a firewall that logs such detail as outbound server and port destinations? If you can identify that destination and add it to your hosts file with a loopback address (e.g., 127.0.0.1), perhaps it would kill the delay?

If you don’t have any firewall software, you could download the 30-day trial of Agnitum Outpost Pro, which has fairly detailed logging. If you have a firewall you like and want to log and inspect packets using another utility, in ridiculous detail, you could try Ethereal.

Reply | Quote

Doing some testing, I noticed that the delay ONLY happens when connected to the Internet. When I disconnect the machine and open local files, the Save Picture As… works fine. When I open local files with a live Internet connection, the delay is there. How can I trouble-shoot this? I’ve run Spybot S&D and AdAware and came clean…

Reply | Quote