Desktop install of IE8 thinks its's a mobile

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We have a user that upgraded to IE8. Her PC is somehow thinking that the version of IE8 she has installed is for a mobile phone. We’re baffled on what to do in order to fix this issue. Even in compatibility view, the PC is still under the impression it’s a ‘mobile phone’.

Any advice would be appreciated.

PC specs: Dell 745 with WinXP SP2

Thanks.

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First try clearing all of your IE temporary files, cookies, & history. If that does not work then, try downloading IE8 again, uninstall and reinstall IE8.

Joe

--Joe

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Tried just that. More than once. Even tried installing Firefox. Both browsers are under the impression that the PC is a mobile device. I know it’s a registry settings or User agent issue but I don’t know which one to change and was hoping someone else had some ideas. Thank you though!

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Both browsers are under the impression that the PC is a mobile device.

How does that manifest itself? What user agent string do web servers see? You can test using: http://dev.jeffersonscher.com/svrvars.asp

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My user agent string is “Mozilla/4.0 (compatible; MSIE 8.0; Win32)” without the quotation marks.

Joe

--Joe

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We have a user that upgraded to IE8. Her PC is somehow thinking that the version of IE8 she has installed is for a mobile phone. We’re baffled on what to do in order to fix this issue. Even in compatibility view, the PC is still under the impression it’s a ‘mobile phone’.

Any advice would be appreciated.

PC specs: Dell 745 with WinXP SP2

Thanks.

Just wondrin’ how did you install your OS? just a question… you can try to reinstall your OS

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