I recently installed a marvellous Netgear ADSL modem / hub. All seems to be Ok. However when checking the Device Manager I see an error – see attached screenshot. I have tried removing it and re-booting but it’s a persistant item. I have tried both the Netgear and Windows Cd’s in attempting to find a driver but can’t find a location anywhere. Any one able to help please?
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Device Manager error (WXpHe)
Home » Forums » AskWoody support » Windows » Windows Vista, XP and earlier » Questions: Vista, XP back to 3.1 » Device Manager error (WXpHe)
- This topic has 34 replies, 8 voices, and was last updated 21 years, 5 months ago.
AuthorTopicWSStephenElms
AskWoody LoungerJanuary 6, 2004 at 1:30 pm #398713Viewing 3 reply threadsAuthorReplies-
WSunkamunka
AskWoody Lounger -
WSunkamunka
AskWoody Lounger -
WSHoward Kaikow
AskWoody LoungerJanuary 6, 2004 at 2:50 pm #764516Stephen–
When you right click the entry for ethernet controller in device manager, then left click properties are you getting any specific error information that could help–a device manager error code?
How about if you start>run>eventvwr.msc>OK under system and application categories>expand the box. Are you seeing any warnings or errors concerning ethernet controller or your network card there scrolling up and down for the last few days’ entries?
SMBP
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WSStephenElms
AskWoody Lounger -
WSStephenElms
AskWoody Lounger -
WSStephenElms
AskWoody Lounger -
WSunkamunka
AskWoody Lounger -
WSunkamunka
AskWoody Lounger -
WSkaplinb
AskWoody LoungerJanuary 6, 2004 at 3:56 pm #764550GO to http://www.netgear.com/support/dnld_main.asp%5B/url%5D and download the appropriate driver.
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WSStephenElms
AskWoody LoungerJanuary 6, 2004 at 4:59 pm #764570 -
WSHoward Kaikow
AskWoody LoungerJanuary 6, 2004 at 5:04 pm #764576I’m not sure why this would necessarily work to remove that bang in the DM entry if you have downloaded an updated driver from the site and it has not, and I always try to go to the hardware manufacturer site or a reliable drivers update site–there are many because Windows tends to sometimes plug and play drivers that are generic and not always the highest quality or the latest for some hardware devices.
But when you get Device Manager Error 28 you can always try in device manager rt, clicking the 1394 Net Adapter entry>left click properties>driver tab>press update drivers button.
SMBP
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WSStephenElms
AskWoody Lounger -
WSWyllyWylly
AskWoody LoungerJanuary 6, 2004 at 8:51 pm #764708As Jefferson suggested, it could be your 1394 port – or have you an on-board network controller, built into the motherboard? These typically need to be disabled in the BIOS.
As a side note, updating the firmware is not going to solve a driver issue, they are two separate things. Firmware is the chip on a hardware device that contains basic instructions, and the driver is the software component that allows an operating system to interact with a hardware device. The firmware does not interact with the OS; it controls the hardware itself. As such it will never present a page in device manager in Windows, because no driver is required for it to operate.
Does that make sense?
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WSWyllyWylly
AskWoody LoungerJanuary 6, 2004 at 8:51 pm #764709As Jefferson suggested, it could be your 1394 port – or have you an on-board network controller, built into the motherboard? These typically need to be disabled in the BIOS.
As a side note, updating the firmware is not going to solve a driver issue, they are two separate things. Firmware is the chip on a hardware device that contains basic instructions, and the driver is the software component that allows an operating system to interact with a hardware device. The firmware does not interact with the OS; it controls the hardware itself. As such it will never present a page in device manager in Windows, because no driver is required for it to operate.
Does that make sense?
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WSunkamunka
AskWoody Lounger -
WSunkamunka
AskWoody Lounger -
WSbigaldoc
AskWoody LoungerJanuary 6, 2004 at 9:14 pm #764720You’ve said that everything seems to be OK, so I have a question. There have been times in previous versions of Windows, like 95 and 98, where some Gateway machines where I used to work, would show “yellow-marked” unknown devices in Device Manager that none of us was ever able to figure out. Since the machines, as far as we could tell, worked perfectly in all respects, we gave up trying to find out what the entries were. If you deleted the suspect device and it keeps coming back, BUT the machine otherwise works OK, including networking, why don’t you just let it ride and see what happens? Otherwise, all I can think of is to remove the ADSL modem and try another to see where you come out.
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WSbigaldoc
AskWoody LoungerJanuary 6, 2004 at 9:14 pm #764721You’ve said that everything seems to be OK, so I have a question. There have been times in previous versions of Windows, like 95 and 98, where some Gateway machines where I used to work, would show “yellow-marked” unknown devices in Device Manager that none of us was ever able to figure out. Since the machines, as far as we could tell, worked perfectly in all respects, we gave up trying to find out what the entries were. If you deleted the suspect device and it keeps coming back, BUT the machine otherwise works OK, including networking, why don’t you just let it ride and see what happens? Otherwise, all I can think of is to remove the ADSL modem and try another to see where you come out.
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WSBob Archell
AskWoody LoungerJanuary 7, 2004 at 4:45 pm #765032Albeit you haven’t indicated the manufacturer of your motherboard, NVIDIA does make motherboards and that might be why you have an entry under the network adaptor section for NVIDIA. If your motherboard is produced by NVIDIA or has NVIDIA chipsets then perhaps you might want to visit http://www.nvidia.com/page/mobo.html%5B/url%5D to see if there are any driver updates that might help resolve your problem.
Cheers,
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WSStephenElms
AskWoody LoungerJanuary 7, 2004 at 9:53 pm #765175Oops Sorry, my motherboard is an Asus, as recommended by PcPro magazine, with 1Gb ram. Ok, you and everybody who has been so kind to respond,
I’m a thinking that I’ll remove sharing, then network software and then cable and the card, shut off Pc.
Re-boot, inspect, then close down. Replace network card; re-boot. -
WSunkamunka
AskWoody LoungerJanuary 7, 2004 at 9:57 pm #765180 -
WSStephenElms
AskWoody Lounger -
WSStephenElms
AskWoody Lounger -
WSunkamunka
AskWoody LoungerJanuary 7, 2004 at 9:57 pm #765181 -
WSStephenElms
AskWoody LoungerJanuary 7, 2004 at 9:53 pm #765176Oops Sorry, my motherboard is an Asus, as recommended by PcPro magazine, with 1Gb ram. Ok, you and everybody who has been so kind to respond,
I’m a thinking that I’ll remove sharing, then network software and then cable and the card, shut off Pc.
Re-boot, inspect, then close down. Replace network card; re-boot. -
WSBob Archell
AskWoody LoungerJanuary 7, 2004 at 4:45 pm #765033Albeit you haven’t indicated the manufacturer of your motherboard, NVIDIA does make motherboards and that might be why you have an entry under the network adaptor section for NVIDIA. If your motherboard is produced by NVIDIA or has NVIDIA chipsets then perhaps you might want to visit http://www.nvidia.com/page/mobo.html%5B/url%5D to see if there are any driver updates that might help resolve your problem.
Cheers,
-
WSStephenElms
AskWoody Lounger -
WSHoward Kaikow
AskWoody LoungerJanuary 6, 2004 at 5:04 pm #764577I’m not sure why this would necessarily work to remove that bang in the DM entry if you have downloaded an updated driver from the site and it has not, and I always try to go to the hardware manufacturer site or a reliable drivers update site–there are many because Windows tends to sometimes plug and play drivers that are generic and not always the highest quality or the latest for some hardware devices.
But when you get Device Manager Error 28 you can always try in device manager rt, clicking the 1394 Net Adapter entry>left click properties>driver tab>press update drivers button.
SMBP
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WSjscher2000
AskWoody Lounger -
WSjscher2000
AskWoody Lounger
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WSStephenElms
AskWoody LoungerJanuary 6, 2004 at 4:59 pm #764571
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WSkaplinb
AskWoody LoungerJanuary 6, 2004 at 3:56 pm #764551GO to http://www.netgear.com/support/dnld_main.asp%5B/url%5D and download the appropriate driver.
WSStephenElms
AskWoody LoungerWSHoward Kaikow
AskWoody LoungerJanuary 6, 2004 at 2:50 pm #764517Stephen–
When you right click the entry for ethernet controller in device manager, then left click properties are you getting any specific error information that could help–a device manager error code?
How about if you start>run>eventvwr.msc>OK under system and application categories>expand the box. Are you seeing any warnings or errors concerning ethernet controller or your network card there scrolling up and down for the last few days’ entries?
SMBP
Viewing 3 reply threads -

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