• Does an email virus affect multiple home users

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    #2350097

    If I created another user on my home PC and used it only to open suspicious emails and if one of those emails inserted a virus, would that virus only be in that user’s “sandbox” or would it affect the whole PC?

    There are times when I might want see more than the header of a suspicious email to see if I need to take further action and would need to actually open it, thus risking a virus. Thanks

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    • #2350101

      I have never felt a desperate need to know what is in any e-mail, but surely the answer is in your question. If you feel you absolutely need to know what is in the e-mail, make a full backup, shut down any other computers, phones, tablet etc. and use a sandbox.

      Rhino

      1 user thanked author for this post.
    • #2350303

      A separate user is not a sandbox. Your whole PC will be infected.

      Luckily, the days of drive by email viruses are pretty much behind us and the only way you can get a virus from email is clicking yes to run an attached program.

      Do not open attachments from suspect emails. Save the attachment and scan it / upload to VirusTotal.
      Never click yes / OK to allow programs to run without knowing where the program came from and that you actually requested it.
      Run up to date AV.
      Backup regularly.

      cheers, Paul

      1 user thanked author for this post.
    • #2350329

      Using webmail in a Windows Sandbox (Windows 10 Pro/Enterprise only) is perhaps the only safe way to evaluate emails and attachments:

      Testing suspicious emails using Windows Sandbox

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    • #2350577

      Thanks to all the above replies. I should have mentioned why I have had occasion to open a suspicious email. Several times I have received emails pretending to be from yahoo and I wanted to report these to yahoo. However, Yahoo always asks me to forward a copy of the email to them. I think in order to forward I have to open the email and that would risk being infected. Is there a way on outlook, yahoo, etc to forward without risking infection? Thanks again.

      • #2350583

        You don’t mention whether you’re using an email client, but if so, try right-clicking on the unopened email. If you see the option to “forward as an attachment”, select that option.

        If you’re accessing your email at the provider’s website, the option may be available there as well.

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    • #2350613

      Instead of forwarding the email, view the email source and copy it to an email to yahoo.
      This opens a text version of the email which will be safe – assuming you don’t have to open the email to be able to view the source.

      cheers, Paul

      1 user thanked author for this post.
      • #2351519

        I use save as text or html and use with a TEXT viewer (notepad). Is this a good technique?

        🍻

        Just because you don't know where you are going doesn't mean any road will get you there.
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        • #2351576

          Not if you have to open the email to save it.
          I like the “move it to the junk folder” first idea.

          cheers, Paul

          1 user thanked author for this post.
    • #2350709

      try right-clicking on the unopened email. If you see the option to “forward as an attachment”

      Instead of forwarding the email, view the email source

      Yes, I see the forward upon right click. Tried it on a test email (outlook) and it did open the mail.

      In outlook on right click/view it does open a window with the header. Oh Yahoo where I needed the header I had to open the msg and click raw message. I will go back and try Yahoo again to see if right click/view works there. Many thanks.

      Kind of ironic that just a few minutes ago I had another need to open a suspicious email. I had received a spoofed email allegedly from a county government a few days ago. I had reported it to them and the IT administrator just asked me to send him a copy of the raw message. Wow! Pages and pages of unreadable numbers/letters. What on earth is all that stuff? After opening it to send him the raw header, I did a full scan and a malware bytes scan and nothing found.

    • #2350715

      Outlook has a button in the ribbon for Forward as Attachment (which includes the original internet header):

      How to Forward an Email as an Attachment in Outlook

      1 user thanked author for this post.
    • #2350727

      If you are using outlook drag it to the junk folder and view it there. Scripts and images are disabled in the junk folder.

      2 users thanked author for this post.
    • #2350982

      Outlook has a button in the ribbon

      I guess that is the PC desktop app. I do not see a ribbon (like what I see on my EXCEL and WORD) I just log directly into http://www.outlook.com to see my email. While I see Forward after right click I don’t see forward as attachment.

      drag it to the junk folder

      Drag worked but since either Inbox or Junk had the right click/view/message header suggested above that seems to work. Good to know no scripts in junk folder. I did not realize that. Thanks for all the suggestions. Isn’t AskWoody great!!

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