• Don't have permission to access…on this server

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    #471808

    O.K. I have a weird one. Yesterday I accessed http://www.adsTech.com to get support. The support gurus sent me a reply with links to the software, manuals, etc. I needed (very promptly in fact). When I click on the embedded link in either Outlook or Gmail, I get a Forbidden: You don’t have permission to access /products/downloads/applications/spinitagain.zip on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    I can do a cut and paste on the link using IE9, Fire Fox and Chrome and get the same error message. I can’t even get onto the basic http://www.ADSTech.com web site. Get same error message. I have shutdown firewalls, Spybot, etc. and still have the problem. I don’t know where else to look for blocked programs so I can undo the blockage. Whose server is causing the problem? Comcast (my ISP)?
    I have sent the email to another computer on my in-house network, and get the same error result.
    Here are a couple of the embedded links. Maybe it will work in your computer? If so, what are the differences?
    http://www.adstechnologies.com/products/downloads/applications/spinitagain.zip
    http://www.adstechnologies.com/products/RDX-150/manuals/Spin-It-Again_Manual-English.pdf
    I did a serach on Bing and all the results related to Linux situations.

    What can I do?

    Thanks in advance?

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    • #1245865

      I think there is something wrong with the web server. Not sure how best to contact them during the outage, but you could use Google’s or Bing’s cached pages to get contact information. Perhaps they can email you those files.

    • #1245867

      Those links do not work for me either…..

    • #1245878

      I get the same error on their main domains, but their support seems to be live–try it here.

      Lugh.
      ~
      Alienware Aurora R6; Win10 Home x64 1803; Office 365 x32
      i7-7700; GeForce GTX 1060; 16GB DDR4 2400; 1TB SSD, 256GB SSD, 4TB HD

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    Reply To: Don't have permission to access…on this server

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