• dropping Internet not network on wired connection

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    #474548

    I have searched this and it seems to be a problem
    I can be working away and it will mysteriously drop the internet connection not the network connection, other pc’s on the same network using XP do not suffer from this, the icon in the taskbar will change to the yellow warning sign then change back later with no input. I have tried updating to factory drivers, disabling power saving for the adapter, changing cables, disabling IPV6,
    Does anyone else have some idea’s ?

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    • #1265709

      Hi markhfx, welcome to the new lounge.

      How many PC’s are using network when it drops. Check with your ISP for correct MTU value for your router.

      • #1265710

        Hi markhfx, welcome to the new lounge.

        How many PC’s are using network when it drops. Check with your ISP for correct MTU value for your router.

        Only two pc’s it is a home network
        the router itself is not losing the connection as the other XP machine can still surf the problem is with the windows 7 machine yet it does remain connected to the router itself and the router is still online with the internet just Win 7 will not surf

    • #1265712

      Does the failing PC use a wired or wireless connection?

      Is this a recent occurrence?

      Joe

      --Joe

      • #1265713

        Does the failing PC use a wired or wireless connection?

        Is this a recent occurrence?

        Joe

        It is a wired connection, and happens frequently, the XP machine does not lose connection, I have swapped cables etc, if you google Win 7 dropping internet but not network you will see it is a known issue of sorts

    • #1265714

      What NIC are you using?

      Is it on the motherboard or a separate?

      Is Win7 up-to-date with patches?

      Joe

      --Joe

    • #1265715

      Built in broadcom this is a laptop, yes 7 is fully patched, as mentioned this seems to be a bit of a widespread problem

    • #1265716

      Do you have a wireless connection running concurrently?

      Joe

      --Joe

    • #1265717

      No in fact I have the wireless disabled at the moment.

    • #1265722

      Check for the latest driver for your broadcom card and for router firmware updates.
      Jerry

    • #1265730

      I have downloaded and installed the latest drivers, as for the router if that were the problem would not the XP machine be disconnecting at the same time instead of
      staying online?

      • #1265736

        I have downloaded and installed the latest drivers, as for the router if that were the problem would not the XP machine be disconnecting at the same time instead of
        staying online?

        Not necessarily. If your router firmware is pre-Windows 7 release, then an update available after Win7’s release could incorporate changes that optimize Windows 7’s connection to your router and the Internet.

    • #1265779

      I have searched this and it seems to be a problem
      I can be working away and it will mysteriously drop the internet connection not the network connection, other pc’s on the same network using XP do not suffer from this, the icon in the taskbar will change to the yellow warning sign then change back later with no input. I have tried updating to factory drivers, disabling power saving for the adapter, changing cables, disabling IPV6,
      Does anyone else have some idea’s ?

      Your router can be why. What sort is it and how many connections to the net from your network does it support? How many connections can be active at once if all computers are online and in use?

      Greg.

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