• Email-to-text problem

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    #489698

    Hello everyone,

    I’ve discovered that people can send me an email as a text to my cell phone – because someone has apparently entered the email version of my cell phone number to receive CNN news alerts. So now my phone is getting clogged with these (unwanted) alerts, and I can’t figure out a way to unsubscribe from them.

    Any suggestions?

    Viewing 3 reply threads
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    • #1397391

      CNN Mobile

      To subscribe: Text keyword Alerts to shortcode 26688

      To unsubscribe: Text keyword Stop to shortcode 26688

      For help: Text keyword Help to shortcode 26688

    • #1397583

      Thanks, I did try that. But it doesn’t work. The problem is that CNN isn’t sending a text to my phone; it’s sending an alert to an email address which my cell phone company then forwards automatically to my cell as a text. (My company here in Canada is Telus, and the email address associated with my phone number is xxxxxxxxxx@msg.teluls.com, where the x’s are my phone number.)

      Any other suggestions?

    • #1397585

      On this CNN.com > Breaking News Alerts > Unsubscribe page, type in your “xxxxxxxxxx@msg.teluls.com” email address and then click the Submit button.

      • #1397698

        Brilliant – I looked for that everywhere on their site and couldn’t find it. I’ll bet you found that via Google, which for some reason I never thought of doing. Many thanks – let’s hope it works.

    • #1397708

      Yep, found it immediately using the following string on Google.com

      [indent]site:cnn.com unsubscribe email alerts[/indent]

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