• Error when sending emails in Thunderbird

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    #465842

    For some reason l am getting an error when l send emails in Thunderbird, see attachement for error l am getting.

    Any help would be appreciated.

    I have checked all my setting and they appear to be correct?

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    • #1204700

      I am able to received emails but not send them??

    • #1204727

      The SMTP server is not happy talking to you, it may block connections from your address or it may be broken. The normal message when you are not allowed to send is “relay denied”.

      cheers, Paul

      • #1205452

        The SMTP server is not happy talking to you, it may block connections from your address or it may be broken. The normal message when you are not allowed to send is “relay denied”.

        cheers, Paul

        I have tried my ISp but they cannot help as they don’t support T/bird, is there anyone who could help me?

    • #1205463

      Have you tried forwarding your outgoing email to your ISP server? This should have the right setup and should accept mail from you since you are already connected to their network.

      Hey Jude

    • #1207167

      When Thunderbird was upgraded from version 2 to version 3, quite a number of folks reported this problem. It’s true that ultimately you’d have to check with your ISP about specific requirements, but those who upgraded presumably had their old settings saved, yet some found this problem. In many cases, the culprit was in “account settings” at the SMTP server settings, where there was a check in a box that says, ” use name and password”. Unchecking this saved many of us, and it’s an easy thing to check. It’s a trap, as we DO use our names and passwords, so we think. But, where that box appears, it means using them in a particular way. Just try it. If that doesn’t fix it, start combing through the threads on this, such as http://getsatisfaction.com/mozilla_messaging/topics/cannot_send_email_using_thunderbird_3 .

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