• Excel 2000 (9.0.2720)

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    #352643

    I have a user with Windows 2000 (sp1) and profiles enabled. When he starts excel it attempts to open all .xl* files he has access to. If another profile on the same machined is logged in (in use). Excel does not attempt to open any files upon start up. I have uninstalled and reinstalled Office. Any ideas?

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    • #513529

      Sounds like a corrupt profile… either that, or his script is calling all files with .xls extension instead of just giving him access to them. I would scan the script to see if anything is obviously out of order, if not, request the user backup his info, and re-create the profile.

      Hope this helps!

      Drk.

    • #513531

      Has your user saved his/her files in their “XLSTART” directory? Excel will open all files in that directory on start up.

      • #513533

        Nope, can’t say i’ve ever seen that, but thanks for the heads-up… i’ll remember to point that out when i’m teaching the next user how to use the mouse…

    • #513536

      In addition to the previously mentioned XLStart folder, there is also an alternate one that can be set from Tools-Options-General Tab, you might want to check there also.

    • #513547

      Thanks to all esp. JamesB. The user had entered a directory into the alt startup option. I had him login to the local machine only. Excel could not then find the directory he had entered and it was easy to remove the alt startup entry at that point.

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